elementary-AI Information

elementary-AI enhances traditional NPS scoring to provide sentiment measurement on your video and audio assets. Our proprietary NSS system extracts vital data on customer emotions - the heart of customer choices and opinions. elementary-AI is designed to work like a human using a multi-dimensional approach powered by 5 different AI engines to process and assess sentiment. Our API design means we work with existing assets and can be easily integrated into your existing systems & text analysis software or your systems can plug into our collection & text analysis capabilities. Our dynamic dashboard, creatively visualises data to allow you to intuitively extract actionable insights and share authentic customer stories. Our unique engine also allows you to monitor video content on social media in a more holistic and accurate way and can be integrated with your customer care assets.