Eladio Prado Email & Phone Number
Senior Advisor @ BorderlessCX™
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Eladio Prado Location
- Austin, TX, US
Eladio Prado Work
- 2024 -now Senior Advisor @
- 2023 -2024 VP, North America Customer Service @
- 2021 -2022 Sr. Director, GCX Strategic Outsourcing @
- 2017 -2021 Head of WW Partner Management @
- 2015 -2017 Senior Director, Contact Center Operations @
- 2014 -2015 Director of Customer Service, Americas @
- 2011 -2014 Director of International Customer Service Operations @
- 2010 -2011 Process Manager - Global Xbox Support @
- 2006 -2010 Sr. Service Delivery Manager - Americas Xbox Support @
- 2004 -2006 Vendor Account Manager - Latin America @
- 2003 -2004 Customer Service Group Manager - Caribbean and Central America @
- 2002 -2003 Vendor Account Manager - Central America @
- 2001 -2002 Early Professional Experience @
Eladio Prado Education
- The University of Texas at Austin
MBA (Operations Management and Information Technology)
- Universidad Internacional de las Américas
Bachelor of Science (Industrial Engineering)
Eladio Prado Skills
- Cross-functional Team Leadership
- Outsourcing
- Management
- Vendor Management
- Leadership
- Service Delivery
- Program Management
- Call Centers
- Customer Experience
- Team Leadership
- Business Process
- Customer Satisfaction
- Process Improvement
- Product Management
- Team Management
- Forecasting
- Project Management
- Business Intelligence
- Cloud Computing
- Operations Management
- Strategy
- Analysis
- Coaching
- Enterprise Software
- Telecommunications
- Product Development
- CRM
- Quality Assurance
- Budgets
- Business Process Improvement
- Project Portfolio Management
- Business Analysis
- Change Management
- Data Analysis
- Strategic Partnerships
- Customer Service
- Training
- Business Development
- Team Building
- Project Portfolio
- Cross Functional Team
- Xbox
- Cross Functional Team Leadership
- Design
Eladio Prado Summary
- Eladio Prado, based in Austin, TX, US, is currently a Senior Advisor at BorderlessCX™. Eladio Prado brings experience from previous roles at StockX, eBay and Fitbit. Eladio Prado holds a MBA in Operations Management and Information Technology @ The University of Texas at Austin. With a robust skill set that includes Cross-functional Team Leadership, Outsourcing, Management, Vendor Management, Leadership and more. Eladio Prado has 3 emails and 3 mobile phone numbers on RocketReach.
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