Eileen Gorman Email & Phone Number
Team Lead Customer Escalations @ BM Technologies, Inc.
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Eileen Gorman Location
- Milford, CT, US
Eileen Gorman Work
- 2017 -now Team Lead Customer Escalations @
- 2014 -2016 Customer Service Supervisor @
- 2011 -2013 Customer Service Specialist @
- 2007 -2010 Operations Support Analyst @
- 2004 -2007 Customer Loyalty Resolution Analyst @
- 2003 -2004 Customer Loyalty Analyst @
- 2001 -2003 Lease Maintenance Coordinator @
- 2001 -2001 National Account Administrator @
- 2000 -2001 Administrator Billing and Account Resolution @
- 1992 -2000 Supervisor of Customer Account Administration, (1992-2000) @
Eileen Gorman Education
- Albertus Magnus College, New Haven, CT
Bachelor of Science (B.S.) (Business Administration and Management, General)
2002-2006 - Norwalk Community College, Norwalk, CT
Associate Degree (Business Administration & Science)
Eileen Gorman Skills
- Customer Marketing
- Time Management
- Data Entry
- Troubleshooting
- People Management
- Customer Interaction
- Decision-Making
- Team Motivation
- Passionate about Work
- Client Liaison
- Customer Contact
- Chat
- Client Relations
- Employee Training
- Interpersonal Skills
- Customer Engagement
- Customer Service Operations
- Negotiation
- Communication
- Project Management
- Phone Etiquette
- Analytical Skills
- Customer Support
- Training
- Customer Service Management
- Teamwork
- Customer Experience
- Customer Loyalty
- Problem Solving
- Customer Relationship Management (CRM)
- Process Improvement
- Call Center
- Customer Satisfaction
- Account Management
- Team Building
- Vendor Management
- Forecasting
- Customer Service
- Cross-functional Team Leadership
- Six Sigma
- Operations Management
- Team Leadership
- Business Process Improvement
- SAP
- Change Management
- Outsourcing
- Call Centers
- Leadership
- Customer Retention
- Management
- Cross Functional Team Leadership
- Microsoft Word
- Sales Management
- Cross Functional Team
- Business Analysis
- Business Process
Eileen Gorman Summary
- Eileen Gorman, based in Milford, CT, US, is currently a Team Lead Customer Escalations at BankMobile. Eileen Gorman brings experience from previous roles at Inline PLastics Corp, Hampford Research Inc and Pitney Bowes. Eileen Gorman holds a 2002 - 2006 Bachelor of Science (B.S.) in Business Administration and Management, General @ Albertus Magnus College, New Haven, CT. With a robust skill set that includes Customer Marketing, Time Management, Data Entry, Troubleshooting, People Management and more. Eileen Gorman has 2 emails on RocketReach.
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