Eileen Cassidy Email & Phone Number
Manager, Customer Operations Excellence and Support @ Chesapeake Utilities Corporation
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Eileen Cassidy Location
- West Palm Beach, FL, US
Eileen Cassidy Work
- Manager, Customer Operations Excellence and Support @ (January 2015 - Present)
- Assistant Manager, Customer Care Operations @ (August 2013 - January 2015)
- Quality Assurance Supervisor @ (June 2011 - August 2013)
- Communications Specialist @ (August 2001 - June 2011)
Eileen Cassidy Education
- Penn Foster
Bachelor's degree (Business Administration and Management, General)
- Palm Beach State College
(Business Administration and Management, General)
Eileen Cassidy Skills
- Vendor Relations
- Teamwork
- Customer Engagement
- Call Center Administration
- Continuous Improvement
- Communication
- Customer Contact
- Strategic Communications
- People Management
- Process Management
- Customer Support
- Analytical Skills
- Interpersonal Skills
- Customer Loyalty
- Contact Center Operations
- Customer Experience Analysis
- Quality Assurance Processes
- Customer Success
- Customer Interaction
- Voice of the Customer Analysis
- Energy
- Strategic Planning
- Process Improvement
- Budgets
- Team Building
- Quality Assurance
- Customer Service
- Management
- Outlook
- Customer Satisfaction
- Call Centers
- Natural Gas
- Project Management
- Payroll
- Supervisory Skills
- Change Management
- Employee Relations
- Contract Management
- Contract Negotiation
- Leadership
- Project Planning
- Quality Management
- Customer Experience Management
- Regulatory Compliance
- Budgeting
- Microsoft Word
- Business Process Improvement
Eileen Cassidy Summary
- Eileen Cassidy, based in West Palm Beach, FL, US, is currently a Manager, Customer Operations Excellence and Support at Chesapeake Utilities Corporation. Eileen Cassidy brings experience from previous roles at Chesapeake Utilities Corporation and Florida Public Utilities Company. Eileen Cassidy holds a Bachelor's degree in Business Administration and Management, General @ Penn Foster. With a robust skill set that includes Vendor Relations, Teamwork, Customer Engagement, Call Center Administration, Continuous Improvement and more. Eileen Cassidy has 3 emails and 3 mobile phone numbers on RocketReach.
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Top Chesapeake Utilities Corporation Employees
Melissa Barnes
VP and Chief Accounting Officer
United States
Andrew Kochman
Director - Corporate Development
New York, NY, US
Kevin McCrackin
Vice President, Business Development
West Palm Beach, FL, US
Cheryl Martin
SVP Regulatory and External Affairs
Fernandina Beach, FL, US
Mike Cassel
SVP Strategic Development
Fernandina Beach, FL, US
Bill Hancock
Vice President, Non-Regulated Business
Lithia, FL, US
Phillip Criniti
Director of Finance
Philadelphia, PA, US
Angelito Cruz
Director, Analytics and AI
Buffalo Grove, IL, US
Michael Galtman
Senior Vice President and Chief Accounting Officer
Philadelphia, PA, US
Lauren Wajsman
Associate General Counsel
Atlanta, GA, US
Stephen Thompson
Sr. Vice President
Dover, DE, US
Jeff S
Senior Vice President
Fernandina Beach, FL, US
Meredith Sebastian
Director Talent Acquisition
Dover, DE, US
Joe Steinmetz
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Philadelphia, PA, US
Shane Breakie
VP
Middletown, DE, US
Solomon McCloskey
Vice President, Regulated Business
Philadelphia, PA, US
Lucia Dempsey
Senior Director, Head of Investor Relations
New York, NY, US
William Hughston
Senior Vice President and Chief Human Resource Officer
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