Eidrian Santos Email & Phone Number

Senior Director Information Technology @ iSupport Worldwide

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Eidrian Santos Location

Taguig, NCR, PH

Eidrian Santos Work

Senior Director Information Technology @ (May 2026 - Present)
Director of Information Technology @ (May 2021 - May 2026)
Information Technology Consultant @ Freelancer- Self employed (March 2016 - Present)
Global Head of IT @ (May 2020 - May 2021)
Head of ICT @ (August 2016 - June 2020)
IT Manager @ (September 2015 - August 2016)
IT Manager @ (December 2013 - September 2015)
Sr IT Administrator @ (May 2011 - December 2013)
IT Administrator @ E.B. Astudillo & Associates (July 2010 - April 2011)

Eidrian Santos Education

Harvard Business School Online
Other; Certificate in AI for Leaders
2025-2026
Centro Escolar University
BSCSIS (Computer Science & Information System)
2006-2010

Eidrian Santos Skills

IT Service Delivery
Management Information Systems (MIS)
Software Development
IT Infrastructure Project Management
Desktop Virtualization
Leadership
Virtualization
Incident Management
Growth Strategies
Strategic Planning for Growth
KPI Implementation
Lean IT
Computer Hardware Troubleshooting
Software Troubleshooting
Troubleshooting
IT Operations
Remote Troubleshooting
Network Troubleshooting
IT Service Management
Technical Support
Amazon Web Services (AWS)
Annual Budgeting
Artificial Intelligence (AI)
Budget Management
Budgeting
Business Continuity
Business Continuity Planning
Business Engagement
Business Requirements
Call Center Administration
Cisco Networking Devices
Client Requirements
Cloud Applications
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Data Center Operations
Data Centers
Data-driven Decision Making
DevOps
Disaster Recovery
Enterprise Resource Planning (ERP)
External Clients
Firewalls
Fortinet
Generative AI for Management
Hardware
Hipaa
ISO 27001
IT Consulting
IT Governance
IT Leadership
IT Management
IT Projects
IT Solutions
IT Strategy
Information Technology Infrastructure
Infrastructure as a Service (IaaS)
Large Enterprise
Linux System Administration
Machine Learning
Monitoring Performance
Multi-disciplinary Teams
Network Administration
Network Security
Networking
Office 365
Operational Efficiency
Operational Strategy
Payment Card Industry Data Security Standard (PCI DSS)
People Management
Problem Solving
Process Improvement
Project Management
Project Plans
Prompt Engineering
Regulatory Standards
Relationship Development
Root Cause Analysis
SOC 2
Server Administration
Servers
Service Desk Management
Service Improvement
Service Levels
Service Quality
Software as a Service (SaaS)
Stakeholder Management
Strategic Leadership
Strategic Thinking
Strategy
Support Services
System Administration
Team Leadership
Team Management
Team Motivation
Technical Leadership
Technical Proficiency
Technology Leadership
Technology Management
VAPT
Vendor Management
VoIP
Voice over IP (VoIP)
Web Design
Windows Server
Written Communication
compliance

Eidrian Santos Summary

Eidrian Santos, based in Taguig, NCR, PH, is currently a Senior Director Information Technology at iSupport Worldwide. Eidrian Santos brings experience from previous roles at iSupport Worldwide, Freelancer- Self employed, ClearSource BPO and Eastvantage. Eidrian Santos holds a 2025 - 2026 Other; Certificate in AI for Leaders @ Harvard Business School Online. With a robust skill set that includes IT Service Delivery, Management Information Systems (MIS), Software Development, IT Infrastructure Project Management, Desktop Virtualization and more. Eidrian Santos has 2 emails and 1 mobile phone numbers on RocketReach.

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