Certified Coach, Teacher & Speaker, Organizational Leadership (Personal and Professional Development)
2015 - 2016
Dale Carnegie University
Certified Dale Carnegie Instructor/Consultant (Human Development and Family Studies, General)
2007 - 2010
Universidad Central (CR)
Bachelor's degree (Business Administration and Management, General)
1997 - 2000
Universidad Latinoamericana de Ciencia y Tecnología
Master in Business Administration (Sales & Marketing) (Management, sales and marketing, consulting.)
2017
Edwin Zuniga's Skills
Management
Team Leadership
Leadership
Outsourcing
Customer Service
Process Improvement
Team Management
Strategic Planning
Call Centers
Project Management
Edwin Zuniga's Summary
Edwin Zuniga, based in Costa Rica, is currently a Strategic Program and Operations Director (Trust and Safety) at Accenture, bringing experience from previous roles at Syniverse, NETCOM Business Contact Center, OTSI - Object Technology Solutions Inc. and Amundi Corp. Edwin Zuniga holds a 2021 - 2021 Customer Success Manager Level II Pulse+ Certified in Business/Commerce, General @ Gainsight. With a robust skill set that includes Management, Team Leadership, Leadership, Outsourcing, Customer Service and more, Edwin Zuniga contributes valuable insights to the industry. Edwin Zuniga has 5 emails and 2 mobile phone numbers on RocketReach.