Edwin Rivera Email & Phone Number
Director of Technology and Facilities @ Carelon Global Solutions Puerto Rico
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Edwin Rivera Location
- San Juan, Puerto Rico
Edwin Rivera Work
- 2022 -now Director of Technology and Facilities @
- 2021 -2022 IT Problem Manager @
- 2009 -2021 Senior Analyst – Problem Management, Operational Resiliency and Data Analytics @
- 2016 -2020 Call Center Operations Supervisor @
- 2014 -2016 Information Technology Consultant @
- 2013 -2014 Computer Technical Support Analyst @
- 2009 -2013 Technical Support Help Desk Sr @
Edwin Rivera Education
- Colorado Technical University
Bachelor of Science in Business Administration - BSBA (Computer/Information Technology Administration and Management)
2017-2020
Edwin Rivera Skills
- Customer Support
- Troubleshooting
- Knowledge Management
- Incident Management
- Presentations
- Business Meetings
- Lync
- Microsoft Office
- Windows
- Linux
- Android
- Leadership
- Remote Desktop
- Computer Hardware
- Technical Support
- SCCM
- Software
- Databases
- Help Desk Support
- BMC Remedy
- Documentation
- Hardware
- Information Technology
- Analysis
- Security
- Networking
- Requirements Analysis
- Active Directory
- Software Documentation
Edwin Rivera Summary
- Edwin Rivera, based in San Juan, Puerto Rico, is currently a Director of Technology and Facilities at Carelon Global Solutions Puerto Rico. Edwin Rivera brings experience from previous roles at Abarca Health, Lockheed Martin and DXC Technology. Edwin Rivera holds a 2017 - 2020 Bachelor of Science in Business Administration - BSBA in Computer/Information Technology Administration and Management @ Colorado Technical University. With a robust skill set that includes Customer Support, Troubleshooting, Knowledge Management, Incident Management, Presentations and more. Edwin Rivera has 1 mobile phone numbers on RocketReach.
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Top Carelon Global Solutions Puerto Rico Employees
Raquel V. Vera
Compliance Manager
Puerto Rico
Paola N. Binet Romero
Associate Manager Customer Service
San Juan, Puerto Rico
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