Edwin Omurwa's Location
Kenya
Edwin Omurwa's Work
- Work Force Manager @ Techno Brain BPO / (ITES) Limited
- Operations,Reporting and Workforce Management @ Horizon Contact Centers Ltd
- Planning specialist and Realtime Analyst Coordinator @ Horizon Contact Centers Ltd
- Team Manager @ Horizon Contact Centers Ltd
- customer care representative @ Horizon Contact Centers Ltd
Edwin Omurwa's Education
- Jomo Kenyatta University of Agriculture and Technology
Bachelor of Science(physics) (Physical Sciences)
2009 - 2013
Edwin Omurwa's Skills
- Customer Service
- Call Centers
- Customer Satisfaction
- Team Management
- Customer Experience
- Team Leadership
- Troubleshooting
- CRM
- Telecommunications
- Windows
Edwin Omurwa's Summary
Edwin omurwa, based in Kenya, is currently a Work Force Manager at Techno Brain BPO / (ITES) Limited, bringing experience from previous roles at Horizon Contact Centers Ltd and Horizoncontact centers. Edwin omurwa holds a 2009 - 2013 Bachelor of Science(physics) in Physical Sciences @ Jomo Kenyatta University of Agriculture and Technology. With a robust skill set that includes Customer Service, Call Centers, Customer Satisfaction, Team Management, Customer Experience and more, Edwin omurwa contributes valuable insights to the industry. Edwin omurwa has 1 email on RocketReach.
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ViewSuleiman Ager
Business Development Manager at Techno Brain BPO / (ITES) Limited
Nairobi, Nairobi County, KE1
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