Edward Simon Location
- Chicago, IL, US
Edward Simon Work
- 2016 - now Planning Manager @
- 2012 - 2015 Senior Customer Service Manager, Digital Technologies @
- 2010 - 2012 Senior Manager Enterprise Technical Support @
- 2006 - 2010 Senior Manager Premier Technical Support @
- 2000 - 2006 Senior Manager Network Operations @
- 1994 - 2000 Manager Local Services and Switch @
- 1983 - 1994 Technician @
Edward Simon Education
- University of Phoenix
Business Administration
2000 - 2005
Edward Simon Skills
- Telecommunications
- Lean Six Sigma
- Management
- Agile Methodologies
- Cross-functional Team Leadership
- Voice of the Customer
- Operations Management
- Process Improvement
- Service Delivery
- Strategic Planning
- Call Centers
- Call Center
- Customer Experience
- Leadership
- Customer Satisfaction
- Vendor Management
- Mobile Devices
- Wireless
- Mobile Communications
- Managed Services
- Enterprise Software
- Troubleshooting
- Product Management
- Mobile Technology
- Outsourcing
- Cellular Communications
- Telephony
- Ethernet
- Technical Support
- Sla
- Data Center
- ACD
- Training & Development
- Customer Service
- Wireless Technologies
- Contact Centers
- Project Management
- Networking
- Cross Functional Team Leadership
- Cloud Computing
- Integration
- Digital Marketing
- Training and Development
Edward Simon Summary
- Edward Simon, based in Chicago, IL, US, is currently a Planning Manager at U.S. Cellular. Edward Simon brings experience from previous roles at Motorola and MCI. Edward Simon holds a 2000 - 2005 Business Administration @ University of Phoenix. With a robust skill set that includes Telecommunications, Lean Six Sigma, Management, Agile Methodologies, Cross-functional Team Leadership and more. Edward Simon has 1 emails on RocketReach.
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