Edward Ramos Email & Phone Number
Senior Manager - Global IT Telephony Operations @ TELUS Technology
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Edward Ramos Location
- Calabarzon, Philippines
Edward Ramos Work
- 2020 -now Senior Manager - Global IT Telephony Operations @
- 2014 -2020 Dialer Manager @
- 2011 -2014 Dialer Manager-Centralized Dialer Team @ NCO Group
- 2009 -2011 Team Manager @ NCO Group
- 2008 -2009 Dialer Analyst @ NCO Group
- 2007 -2008 Outbound Collections Agent @ NCO Group
- 2006 -2007 Skip Tracer @ NCO Group
Edward Ramos Education
- Informatics Learning Center
Edward Ramos Skills
- Team Building
- Time Management
- Data Analysis
- Policy
- Team Management
- Inbound Marketing
- IVR
- Collections
- Accounts Receivable
- Training
- Project Planning
- Predictive Dialers
- Management
- Workforce Management
- BPO
- Customer Experience
- Outsourcing
- Contact Centers
- Customer Satisfaction
- IVA
- Offshoring
- Microsoft Office
- Budgets
Edward Ramos Summary
- Edward Ramos, based in Calabarzon, Philippines, is currently a Senior Manager - Global IT Telephony Operations at TELUS International Philippines. Edward Ramos brings experience from previous roles at TELUS International Philippines and NCO Group. Edward Ramos holds a Informatics Learning Center. With a robust skill set that includes Team Building, Time Management, Data Analysis, Policy, Team Management and more. Edward Ramos has 2 emails and 1 mobile phone numbers on RocketReach.
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