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Edward Rakitin Location
Moscow, RU
Edward Rakitin Work
Director of Client Services Development Department @ (August 2016 - Present)
Head of Department of monitoring, control and development of customer service @ (August 2012 - Present)
Deputy head of Department of monitoring, control and development of customer service @ (March 2011 - August 2012)
Head of Department of implementation and development of CRM systems @ (October 2009 - March 2011)
Head of Department of distance learning @ (August 2006 - October 2009)
Teacher, project Manager @ (January 2006 - August 2006)
Teacher, project Manager @ (January 2005 - January 2006)
Edward Rakitin Education
Graduate school of business / Institute of Economics and management
Bachelor (Industrial marketing Manager)
1992-1996
Edward Rakitin Skills
Reclamation
CRM
Distance Learning
Дистанционное обучение
Претензионная работа в сфере финансовых услуг
Strategy
Marketing
Change Management
Customer Experience
Capital Markets
Derivatives
Investment Banking
Investments
Emerging Markets
Trading
Customer Service Management
Fixed Income
Corporate Finance
Customer Service
Customer Support
Equities
Financial Markets
Customer Analysis
Csi Customer Satisfaction Index
Nps Net Promoter Score
менеджмент
Банковское дело
Edward Rakitin Summary
Edward Rakitin, based in Moscow, RU, is currently a Director of Client Services Development Department at БКС. Edward Rakitin brings experience from previous roles at FINAM. Edward Rakitin holds a 1992 - 1996 Bachelor in Industrial marketing Manager @ Graduate school of business / Institute of Economics and management. With a robust skill set that includes Reclamation, CRM, Distance Learning, Дистанционное обучение, Претензионная работа в сфере финансовых услуг and more. Edward Rakitin has 4 emails and 1 mobile phone numbers on RocketReach.
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