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Edward McTigue Location
Sahuarita, AZ, US
Edward McTigue Work
Managed Services Team Lead @ (July 2024 - Present)
Escalation Engineer @ (November 2023 - July 2024)
IT Technical Support Technician Tier II @ (June 2023 - November 2023)
Information Systems Technician @ (May 2014 - December 2022)
Software Developer and Engineer @ SeekTech (September 2011 - August 2012)
Communication Assets Survey and Mapping Tool(CASM) Programmer @ (June 2011 - June 2012)
Locksmith and Trophy Designer @ Green Valley Lock & Key (April 2005 - August 2006)
Edward McTigue Education
Multimedia Visual Arts School at Crawford Educational Complex
High School (Web Design, Math, Physics, Graphics Design, Engineering)
2009-2012
Edward McTigue Skills
A+
AI & Automation Enablement
Active Directory
Automation
Bitdefender Endpoint Protection
CSS
Client Strategy & Communication
Communication
ConnectWise
ConnectWise Automate
ConnectWise Control
ConnectWise Manage
Customer Escalation Management
Customer Satisfaction
Customer Service
EOS
Embedded Systems
Employee Training
Escalation Resolution
Fiber Optic Cable
Fiber Optics
Graphic Design
Group Policy
HBSS
HTML
Hybrid Cloud
IT Audit
IT Escalation
IT Hardware Support
IT Leadership
Incident Investigation
JavaScript
Leadership
Leadership & Team Development
Maintenance and Repair
Management
Managing Technical Personnel
Mentoring
Microsoft Azure
Microsoft Exchange
Microsoft Office
Network Administration
Network Security
Networking
Policies & Procedures Development
Policy Development
Programming
Project Management
Project Planning
Python
SQL
Security Audits
Security Incident Response
Security Information and Event Management (SIEM)
Security Operations
Software Development
Software Engineering
Software Troubleshooting
SonicWALL
Strategic IT Operations
Symantec Backup
Symantec Endpoint Protection
Team Building
Team Coordination
Team Management
Technical Documentation
Technical Escalation & Problem Solving
Technical Writing
Training
User Administration
VMWare ESXi
Veeam Backup & Replication
Web Design
Web Development
Windows
Edward McTigue Summary
Edward McTigue, based in Sahuarita, AZ, US, is currently a Managed Services Team Lead at Silverado Technologies. Edward McTigue brings experience from previous roles at Silverado Technologies, US Navy and SeekTech. Edward McTigue holds a 2009 - 2012 High School in Web Design, Math, Physics, Graphics Design, Engineering @ Multimedia Visual Arts School at Crawford Educational Complex. With a robust skill set that includes A+, AI & Automation Enablement, Active Directory, Automation, Bitdefender Endpoint Protection and more. Edward McTigue has 2 emails and 1 mobile phone numbers on RocketReach.
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