Edward Lopez Email & Phone Number
Head of Client Journey - Business Banking @ Truist
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Edward Lopez Location
- Charlotte, NC, US
Edward Lopez Work
- 2022 -now Head of Client Journey - Business Banking @
- 2020 -2022 Vice President, Customer Experience Strategist @
- 2017 -2020 Director, Customer Experience Insights @
- 2006 -2017 Lead Consultant, Customer Experience @
- 2005 -2006 Management Consultant @
- 2000 -2004 Vice President, Private Bank Marketing @
- 2000 Accountant @
Edward Lopez Education
- Arizona State University
MBA (Strategic Marketing)
2004-2006 - W. P. Carey School of Business – Arizona State University
MBA (Strategic Marketing)
2004-2006 - Arizona State University
B.S. (Marketing)
1993-1998 - Globe High School
Diploma
1989-1993
Edward Lopez Skills
- Strategic Consulting
- Management Consulting
- Customer Experience Improvement
- Customer Experience
- Customer Journey Mapping
- Experience Design
- Customer Loyalty
- Customer Satisfaction
- Customer Engagement
- Market Research
- Customer Insight
- Voice of the Customer
- Customer Retention
- Customer Acquisition
- Customer Focus
- Customer Oriented
- Marketing Strategy
- Marketing Communications
- Brand Loyalty
- Market Analysis
- Marketing
- Qualitative Research
- Workshop Facilitation
- Training
- Instructor-led Training
- Visio
- Sony Vegas Video
- Video Editing
- Focus Groups
- Ethnography
- Project Portfolio Management
- Market Opportunity Analysis
- Database Design
- Public Speaking
- Diversity & Inclusion
- Cultural Diversity
- Community Outreach
- Politics
- Political Campaigns
- Mentoring
- Youth Mentoring
- Coaching
- Management
- Leadership
- Segmentation
- Quantitative Research
- Survey Design
- Analytics
- Consumer Behaviour
- Primary Research
Edward Lopez Summary
- Edward Lopez, based in Charlotte, NC, US, is currently a Head of Client Journey - Business Banking at Truist. Edward Lopez brings experience from previous roles at Wells Fargo, Freeman Company, Ipsos and Synovate. Edward Lopez holds a 2004 - 2006 MBA in Strategic Marketing @ Arizona State University. With a robust skill set that includes Strategic Consulting, Management Consulting, Customer Experience Improvement, Customer Experience, Customer Journey Mapping and more. Edward Lopez has 3 emails and 2 mobile phone numbers on RocketReach.
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