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Edward Lim Location
Vancouver, BC, CA
Edward Lim Work
Help Desk Manager @ (July 2020 - Present)
Technical Support Manager @ (February 2019 - March 2020)
SaaS Provisioning Manager (Cloud Service Delivery) @ (June 2017 - August 2018)
Manager, Customer Support McKesson Technology Solutions @ (September 2014 - May 2017)
Manager, Business Commercial Service @ (October 2012 - September 2014)
Team Manager @ (January 2009 - January 2012)
Team Manager, Technical Customer Support @ (January 2003 - January 2008)
Team Leader, Technical Support Customer Service @ (January 2000 - January 2003)
Banquet Bar Manager @ Pan Pacific Hotel Vancouver (January 1988 - January 2000)
Edward Lim Education
British Columbia Institute of Technology
Diploma (Information Technology Professional)
2000-2000
The University of British Columbia
Bachelors (Science)
1990-1994
Edward Lim Skills
Team Building
Leadership
Call Centers
Team Management
Business Intelligence
Cross-functional Team Leadership
Customer Service
Business Objects
Team Leadership
Dashboard
Customer Retention
Telecommunications
Change Management
Customer Experience
Software Project Management
Operations Management
Instructor-led Training
Creative Problem Solving
Positive Can-do Attitude
Teamwork
Business Analysis
Performance Management
Management
Customer Satisfaction
Training
Edward Lim Summary
Edward Lim, based in Vancouver, BC, CA, is currently a Help Desk Manager at NTT DATA Services. Edward Lim brings experience from previous roles at XenCALL, ecmarket inc., McKesson and Rogers Communications. Edward Lim holds a 2000 - 2000 Diploma in Information Technology Professional @ British Columbia Institute of Technology. With a robust skill set that includes Team Building, Leadership, Call Centers, Team Management, Business Intelligence and more. Edward Lim has 1 emails and 1 mobile phone numbers on RocketReach.
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