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Edward Jimenez Location
Toronto, ON, CA
Edward Jimenez Work
Director Technology Workplace Services @ (January 2026 - Present)
Associate Director Service Desk @ (October 2022 - January 2026)
Operations Manager @ (April 2020 - July 2021)
Delivery Manager @ (August 2016 - September 2022)
Services Manager @ (April 2011 - July 2016)
Team Leader @ (April 2008 - April 2011)
Bilingual Customer Service Representative @ (March 2006 - April 2008)
Edward Jimenez Education
Seneca Polytechnic
Diploma (Computer Systems Networking and Telecommunications)
2000-2003
Michael Power
Highschool Diploma
1994-1999
Edward Jimenez Skills
Integration
Telecommunications
ITIL
Service Management
Active Directory
Windows Server
Virtualization
Service Delivery
IT Service Management
Data Center
Solution Architecture
IT Management
Disaster Recovery
Management
Vendor Management
Technical Support
IT Strategy
Servers
IT Operations
System Deployment
Incident Management
Cisco Technologies
SLA
Business Analysis
Troubleshooting
Service-Level Agreements (SLA)
Service Level Agreements Sla
Service Level Agreements
Edward Jimenez Summary
Edward Jimenez, based in Toronto, ON, CA, is currently a Director Technology Workplace Services at EQ Bank | Equitable Bank. Edward Jimenez brings experience from previous roles at Equitable Bank (EQB), Capgemini and IBM. Edward Jimenez holds a 2000 - 2003 Diploma in Computer Systems Networking and Telecommunications @ Seneca Polytechnic. With a robust skill set that includes Integration, Telecommunications, ITIL, Service Management, Active Directory and more. Edward Jimenez has 2 emails and 2 mobile phone numbers on RocketReach.
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