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Edward Jimenez Location
Toronto, ON, CA
Edward Jimenez Work
2022 -2026 Associate Director Service Desk @
2026 -now Director Technology Workplace Services @
2016 -2022 Delivery Manager @
2020 -2021 Operations Manager @
2011 -2016 Services Manager @
2008 -2011 Team Leader @
2006 -2008 Bilingual Customer Service Representative @
Edward Jimenez Education
Seneca College of Applied Arts and Technology
Diploma (Computer Systems Networking and Telecommunications)
2000-2003
Michael Power
Highschool Diploma
1994-1999
Edward Jimenez Skills
Integration
Telecommunications
ITIL
Service Management
Active Directory
Windows Server
Virtualization
Service Delivery
IT Service Management
Data Center
Solution Architecture
IT Management
Disaster Recovery
Management
Vendor Management
Technical Support
IT Strategy
Servers
IT Operations
System Deployment
Incident Management
Cisco Technologies
SLA
Business Analysis
Troubleshooting
Service-Level Agreements (SLA)
Service Level Agreements Sla
Service Level Agreements
Edward Jimenez Summary
Edward Jimenez, based in Toronto, ON, CA, is currently a Director Technology Workplace Services at EQ Bank | Equitable Bank. Edward Jimenez brings experience from previous roles at EQ Bank | Equitable Bank, Capgemini and IBM. Edward Jimenez holds a 2000 - 2003 Diploma in Computer Systems Networking and Telecommunications @ Seneca College of Applied Arts and Technology. With a robust skill set that includes Integration, Telecommunications, ITIL, Service Management, Active Directory and more. Edward Jimenez has 2 emails and 2 mobile phone numbers on RocketReach.
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