Client Success Coordinator @ (October 2023 - October 2025)
Solutions Specialist II @ (June 2022 - October 2023)
Solutions Specialist @ (January 2021 - June 2022)
Technical Support Specialist I @ (June 2019 - January 2021)
Desktop Support Assistant - Enterprise Application Services Dept. @ (October 2015 - May 2019)
Salesperson @ Majestic Pools and Spas (June 2017 - September 2018)
Edward Eardley Education
Erie Community College
A.A.S. (Information Technology, Cyber Security)
2018-2019
University at Buffalo
Environmental Geosciences
2015-2017
Lancaster High School
Advanced Regents Diploma
2011-2015
Edward Eardley Skills
Technical Support
Customer Service
Troubleshooting
Computer Hardware Troubleshooting
Computer Repair
Hardware Diagnostics
Information Technology
Research
Software Installation
Sales
Photography
Environmental Science
Social Media
Computer Hardware
Adobe Photoshop
Microsoft Excel
Microsoft Office
Microsoft Word
Microsoft PowerPoint
Windows
Bitlocker
Communication
Customer Relationship Management (CRM)
Customer Support
Dell Workstations
Desktop Application Support
Desktop Imaging
Documentation
Enterprise Software
FTP
Ghost Imaging
HPE
IT Hardware Support
Laser Printers
Linux
Malwarebytes
Mentoring
Microsoft Outlook
Microsoft Power BI
OS X
Operating Systems
Oracle VM
Priority Management
Problem Analysis
Problem Solving
SharePoint
Software Troubleshooting
Symantec Endpoint Protection
Teamwork
Technical Consultation
Time Management
Upselling
Windows 7
Windows 8
Windows 8.1
Windows Remote Desktop
Windows XP
Xerox Printers
Edward Eardley Summary
Edward Eardley, based in Florida, United States, is currently a Technical Account Manager at Copeland Technology Solutions. Edward Eardley brings experience from previous roles at Copeland Technology Solutions and Ingram Micro. Edward Eardley holds a 2018 - 2019 A.A.S. in Information Technology, Cyber Security @ Erie Community College. With a robust skill set that includes Technical Support, Customer Service, Troubleshooting, Computer Hardware Troubleshooting, Computer Repair and more. Edward Eardley has 2 emails on RocketReach.
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