Eduardo Email & Phone Number
Senior Vice President, Americas Service Delivery @ Xerox
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Eduardo Location
- Florida, United States
Eduardo Work
- 2026 -now Senior Vice President, Americas Service Delivery @
- 2021 -2026 Senior Director, Americas Customer Operations @
- 2019 -2021 Senior Director, Global Customer Operations @
- 2018 -2019 Director, Customer Operations - Latin America @
- 2014 -2017 Services Sales and Operations Director @
- 2009 -2014 General Manager - Managed Services and Customer Care for Latin America @
- 2007 -2009 Latin America Manager - Printing Services @
- 2004 -2006 Brazil Regional Manager Services and Solutions @
- 2003 -2004 Head Brazil Outsourcing and Solutions Sales @
- 2000 -2002 Regional Outsourcing Operations Senior Manager - XBS @
- 1984 -2000 Several positions at different locations and roles @
Eduardo Education
- University of Michigan - Stephen M. Ross School of Business
Strategic Leaders Program (Executive Education)
2021-2021 - Northwestern University - Kellogg School of Management
Post MBA
2009-2009 - Fundação Dom Cabral
MBA (Business Administration)
1999-2000 - Universidade Ibirapuera
Bachelor of Business (Administration)
1991-1995 - E.T.E. Getulio Vargas
Associate's degree (Industrial Electronics Technology/Technician)
1980-1984
Eduardo Skills
- Cross-functional Team Leadership
- Strategy
- Management
- Solution Selling
- Outsourcing
- Strategic Planning
- Sales Operations
- Sales Management
- Business Strategy
- Managed Services
- Start-ups
- Operations Management
- Product Management
- Sales
- Change Management
- Forecasting
- Business Development
- Process Improvement
- Account Management
- Channel Partners
- B2B
- P&L Management
- Sales Process
- Market Analysis
- Pricing
- International Sales
- International Business
- Professional Services
- Key Account Management
- Enterprise Software
- Team Leadership
- Leadership
- Training
- Latin America
- Partnerships
- New Business Development
- Consultative & Solutions-Based Sales
- Strategic & Tactical Business Planning
- Business Operations Management
- Customer Support & Loyalty Programs
- Process Improvement & Change Management
- Technical Products, Solutions & Services
- Risk Assessment & Cost Control
- Partnership and Alliance Building
- Customer Service
- Outsourcing Management
- Customer Support
- Client Services
- Project Management
- Customer Satisfaction
- Customer Care
- Air Force
- Process Improvement And Change Management
- Benchmarking And Forecasting
- Vendor And Supplier Relations
- Consultative And Solutions Based Sales
- Start Ups
- Technical Products
- Performance Metrics
- Strategic And Tactical Business Planning
- Solutions And Services
- Cross Functional Team Leadership
- Risk Assessment And Cost Control
- Quota Attainment
- Customer Support And Loyalty Programs
- Competitive And Market Analysis
Eduardo Summary
- Eduardo, based in Florida, United States, is currently a Senior Vice President, Americas Service Delivery at Xerox. Eduardo brings experience from previous roles at Lexmark and Lexmark International, Inc.. Eduardo holds a 2021 - 2021 Strategic Leaders Program in Executive Education @ University of Michigan - Stephen M. Ross School of Business. With a robust skill set that includes Cross-functional Team Leadership, Strategy, Management, Solution Selling, Outsourcing and more. Eduardo has 2 emails and 2 mobile phone numbers on RocketReach.
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