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Edson Gozo Location
Valenzuela, NCR, PH
Edson Gozo Work
Director of Operations - TSP @ (October 2004 - Present)
Senior Operations Manager @ (October 2002 - October 2004)
Edson Gozo Education
Asia Pacific College
(Commerce, Information Systems)
1994-1998
Edson Gozo Skills
Process Improvement
Customer Satisfaction
Leadership
Training
Workforce Management
Performance Management
Management
Customer Experience
BPO
Account Management
Coaching
Customer Service
Call Center
Service Delivery
Recruiting
Outsourcing
Vendor Management
Contact Centers
Six Sigma
Business Process
Sla
Operations Management
Talent Acquisition
Team Management
Call Centers
Inbound Marketing
Technical Recruiting
Edson Gozo Summary
Edson Gozo, based in Valenzuela, NCR, PH, is currently a Director of Operations - TSP at Telus International Philippines. Edson Gozo brings experience from previous roles at Clientlogic. Edson Gozo holds a 1994 - 1998 Asia Pacific College. With a robust skill set that includes Process Improvement, Customer Satisfaction, Leadership, Training, Workforce Management and more. Edson Gozo has 1 emails on RocketReach.
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