Edifax Llc Information

Edifax offers the highest level of live technical support to its customers. Except in unusual circumstances, we provide live answering during standard business hours (Monday through Friday from 9am to 5pm U.S. east coast time) and usually until 9pm most evenings, and on weekends. If you do have to leave a voice message, we will get back to you as soon as possible... often within minutes! We strive to maintain this level of technical support so that you don't have to deal with frustrating phone menus in at least one of your business dealings! Our policy is to make your experience as friendly and as easy as it can be. Described below are the basics of some of the services we provide. Refer to these as required, and if you need help, we can walk you through the process over the phone, if necessary.