Edgar Miranda Email
Service Delivery Manager Americas @ Edenred México
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Edgar Miranda Location
- Mexico
Edgar Miranda Work
- Service Delivery Manager Americas @ (May 2025 - Present)
- Incident HUB Director @ (October 2021 - May 2025)
- Information Technology Services Manager @ (August 2020 - October 2021)
- Incident Manager Lead @ (March 2019 - August 2020)
- Incident Problem Manager @ (March 2017 - March 2019)
- Incident and Problem Manager @ (June 2016 - March 2017)
- ASA Tier I Lead @ (December 2013 - June 2016)
- Training Specialist @ (October 2012 - December 2013)
- Service Desk Specialist @ (September 2010 - October 2012)
Edgar Miranda Education
- Universidad Nacional Autónoma de México
(Fisica)
Edgar Miranda Skills
- Training
- Trainers
- ITIL v3 Foundations Certified
- HDI
- Management
- HDI Support Center
- HDI Support Center Analyst
- HDI SCM
- HDI Support Center Manager
- Knowledge Management
- Knowledge Sharing
- Windows 7
- Windows Phone
- iOS
- OS X
- Android
- Mobile Devices
- Mobile Applications
- BMC Remedy
- PeopleSoft
- Active Directory
- SCCM
- Team Leadership
- Networking
- Administración y dirección de empresas
- Entrenamiento
- Liderazgo de equipos
- Redes informáticas
- Trabajo en equipo
- Tecnologías de la información
- Gestión de servicios TI
- Gestión de incidentes
- Biblioteca de infraestructura de tecnologías de información
- Infrastructure
- ITIL Process
- IT Service Management
- Service manager
- Problem Management
- Cybersecurity
- Incident Management
- Leadership
- People Management
- Incident Response
- Communication
- Problem Solving
- Information Technology
- Recursos de BMC
- Teamwork
- Gestión de proyectos
- Microsoft Office
Edgar Miranda Summary
- Edgar Miranda, based in Mexico, is currently a Service Delivery Manager Americas at Edenred México. Edgar Miranda brings experience from previous roles at Banco Santander Mexico, Edenred, HSBC and IBM. Edgar Miranda holds a Universidad Nacional Autónoma de México. With a robust skill set that includes Training, Trainers, ITIL v3 Foundations Certified, HDI, Management and more. Edgar Miranda has 3 emails on RocketReach.
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Top Edenred México Employees
Cecilia Murillo
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Mexico City, CDMX, MX
Lizeth Guerrero
Gerente de Marketing Digital y Generación de Leads
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Carlos Martínez
Big Data Architect
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Juan José Jiménez Olivares
DA and Ai Director
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Jorge L. Mata
Bussiness development manager
Mexico City, CDMX, MX
Victoria Balboa MacEdo
Head of MKT Communications Brand PR Manager
Mexico City, Mexico
Raphaël O'Donoghue
Regional Finance Director - Hispanic America
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Michelle Cordova
Head of Business Development F and M
Mexico City, CDMX, MX
Fabian Perdomo Linares
Customer Experience and QA Manager
Mexico City, CDMX, MX
Arlette Carolina Contreras Saldivar
Head of Sales Benefits and Engagement
Mexico City, Mexico
Oquelí A
Tech Lead in Site Reliability Engineering
Mexico City, CDMX, MX
Nathalia Figueiredo
Head of Marketing and Growth
Mexico City, CDMX, MX
Carlos Miguel Velasco
Data Governance Lead
Mexico City, CDMX, MX
Vanessa Graterol
Directora de Operaciones y Experiencia al Cliente
Mexico City, CDMX, MX
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