Edgar Miranda Email
Service Delivery Manager Americas @ Edenred México
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Edgar Miranda Location
- Mexico
Edgar Miranda Work
- 2025 -now Service Delivery Manager Americas @
- 2021 -2025 Incident HUB Director @
- 2020 -2021 Information Technology Services Manager @
- 2019 -2020 Incident Manager Lead @
- 2017 -2019 Incident Problem Manager @
- 2016 -2017 Incident and Problem Manager @
- 2013 -2016 ASA Tier I Lead @
- 2012 -2013 Training Specialist @
- 2010 -2012 Service Desk Specialist @
Edgar Miranda Education
- Universidad Nacional Autonoma de Mexico
(Fisica)
Edgar Miranda Skills
- Training
- Trainers
- ITIL v3 Foundations Certified
- HDI
- Management
- HDI Support Center
- HDI Support Center Analyst
- HDI SCM
- HDI Support Center Manager
- Knowledge Management
- Knowledge Sharing
- Windows 7
- Windows Phone
- iOS
- OS X
- Android
- Mobile Devices
- Mobile Applications
- BMC Remedy
- PeopleSoft
- Active Directory
- SCCM
- Team Leadership
- Networking
- Administración y dirección de empresas
- Entrenamiento
- Liderazgo de equipos
- Redes informáticas
- Trabajo en equipo
- Tecnologías de la información
- Gestión de servicios TI
- Gestión de incidentes
- Biblioteca de infraestructura de tecnologías de información
- Infrastructure
- ITIL Process
- IT Service Management
- Service manager
- Problem Management
- Cybersecurity
- Incident Management
- Leadership
- People Management
- Incident Response
- Communication
- Problem Solving
- Information Technology
- Recursos de BMC
- Teamwork
- Gestión de proyectos
- Microsoft Office
Edgar Miranda Summary
- Edgar Miranda, based in Mexico, is currently a Service Delivery Manager Americas at Edenred México. Edgar Miranda brings experience from previous roles at Banco Santander Mexico, Edenred, HSBC and IBM. Edgar Miranda holds a Universidad Nacional Autonoma de Mexico. With a robust skill set that includes Training, Trainers, ITIL v3 Foundations Certified, HDI, Management and more. Edgar Miranda has 4 emails on RocketReach.
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Top Edenred México Employees
Antoine Blanc
Head of shared services center and CFO
Mexico City, CDMX, MX
Cecilia Murillo
Head Growth Marketing
Mexico City, CDMX, MX
Jorge L. Mata
Bussiness development manager
Mexico City, Mexico
Milagros Nadal
General Manager Benefits and Engagement Products, Mexico
Mexico City, CDMX, MX
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