Edgar G Email
Business Manager, Disability and AMS Contact Center Operations @ MetLife
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Edgar G Location
- New York, NY, US
Edgar G Work
- 2023 -now Business Manager, Disability and AMS Contact Center Operations @
- 2021 -2023 Operations Manager - Absence Management Solutions Contact Center @
- 2015 -2021 Unit Manager - Total Absence Management Call Center @
Edgar G Education
- Goodwin College
Certificate Program (Accounting)
Edgar G Skills
- Telecommunications
- Team Building
- Operations Management
- Organizational Leadership
- Employee Development
- Process Improvement
- Management
- Call Center
- VoIP
- Leadership
- Strategic Planning
- Customer Experience
- Quality Assurance
- Training
- Workforce Management
- Project Planning
- Forecasting
- Recruiting
- Managed Services
- Networking
- Customer Satisfaction
- Customer Retention
- Service Delivery
- Avaya
- Cross-functional Team Leadership
- Coaching
- Business Process Improvement
Edgar G Summary
- Edgar G, based in New York, NY, US, is currently a Business Manager, Disability and AMS Contact Center Operations at MetLife. Edgar G brings experience from previous roles at MetLife. Edgar G holds a Certificate Program in Accounting @ Goodwin College. With a robust skill set that includes Telecommunications, Team Building, Operations Management, Organizational Leadership, Employee Development and more. Edgar G has 2 emails on RocketReach.
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