Ederson Silva Email & Phone Number
Customer Satisfaction Director @ Samsung
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Ederson Silva Location
- Chile
Ederson Silva Work
- Customer Satisfaction Director @ (March 2020 - Present)
- Service Executive Manager @ (May 2017 - Present)
- Technology Delivery Service Manager - Americas @ (December 2015 - May 2017)
- Gerente De Pós-Venda @ (September 2012 - September 2013)
- Commercial Manager @ (April 2011 - April 2012)
- Partner @ Lig Chopp Germania (February 2008 - March 2011)
- Service Manager @ (June 2006 - December 2007)
- Service General Manager @ (February 2005 - June 2006)
- Trade Care Manager @ (January 2004 - January 2005)
- Customer Care Manager @ (May 1999 - December 2003)
- Product Engineer @ (May 1997 - May 1999)
Ederson Silva Education
- Fundação Getúlio Vargas
MBA (Gestão Empresarial)
2001-2002 - Facens | Faculdade de Engenharia de Sorocaba
Bacharelado em Engenharia (Electrical, Electronics and Communications Engineering)
1990-1996
Ederson Silva Skills
- Sales
- Restructuring
- Desenvolvimento de produtos
- International Business
- Key Performance Indicators
- Sales Management
- Budgets
- Pricing
- Product Development
- Customer Oriented
- ERP
- Project Planning
- Telecommunications
- Strategic Planning
- Business Relationship Management
- CRM
- KPI implementation
- Start Up Environment
- Mobile Devices
- Logistics
- Consumer Electronics
- Planejamento empresarial
- Forecasting
- Customer Negotiations
- Situational Leadership
- Empresas startups
- Management
- Analysis
- Entrepreneurship
- New Business Development
- Business Planning
- Customer Service
- KPI Reports
- Integration
- Client Relationship Building
- ITIL
- Team Leadership
- Business Strategy
- Cross Functional Team Leadership
- Indicadores Chave De Desempenho
- Negotiation
- Sales Operations
- Start Ups
- Supply Chain
- Cadeia de fornecedores
Ederson Silva Summary
- Ederson Silva, based in Chile, is currently a Customer Satisfaction Director at Samsung. Ederson Silva brings experience from previous roles at Ingenico Group, Accenture, Brightstar Corp. and Celistics. Ederson Silva holds a 2001 - 2002 MBA in Gestão Empresarial @ Fundação Getúlio Vargas. With a robust skill set that includes Sales, Restructuring, Desenvolvimento de produtos, International Business, Key Performance Indicators and more. Ederson Silva has 3 emails and 10 mobile phone numbers on RocketReach.
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