Eddy Chen Email & Phone Number
Vice President of Customer Success @ Edge Services & Solutions
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Eddy Chen Location
- San Francisco, CA, US
Eddy Chen Work
- Vice President of Customer Success @ (November 2024 - Present)
- Advisor @ (July 2025 - Present)
- Customer Success Growth Coach @ (February 2022 - Present)
- Network Member @ (September 2021 - Present)
- Senior Director of Customer Success @ (January 2024 - October 2024)
- Senior Director of Customer Success @ (June 2020 - June 2023)
- Senior Director of Customer Success @ (August 2016 - June 2020)
- Head of Enterprise Accounts @ (May 2015 - August 2016)
- Senior Manager, Client Success @ (January 2014 - May 2015)
- Manager, Professional Services @ (September 2013 - December 2013)
- Manager, Client Services @ (July 2012 - December 2013)
- Engagement Manager @ (February 2011 - June 2012)
- Senior Project Manager @ (December 2008 - February 2011)
- Assistant Project Manager @ (March 2005 - November 2008)
- Consultant @ (July 2004 - January 2005)
- Senior Associate II @ (October 2001 - June 2004)
Eddy Chen Education
- Northwestern University
Bachelor of Science (B.S.) (Industrial Engineering)
- Northwestern University
Bachelor of Science (B.S.) (Journalism)
Eddy Chen Skills
- Business-to-Business (B2B)
- B2C
- Expansion Strategy
- Renewals
- Sales Management
- Team Building
- Account Expansion
- Go-to-Market Strategy
- Enterprise Account Management
- Team Leadership
- Team Management
- Customer Retention
- Revenue & Profit Growth
- Customer Experience
- Customer Success
- Software as a Service (SaaS)
- Account Management
- CRM
- E-commerce
- Project Management
- Agile Methodologies
- Strategy
- Mobile Devices
- Software Development
- SDLC
- Software Project Management
- Cloud Computing
- Management Consulting
- Requirements Analysis
- Customer Relationship Management (CRM)
- Digital Media
- User Acceptance Testing
- Project Delivery
- Software Implementation
- Knowledge Management
- Six Sigma
- Software Development Life Cycle (SDLC)
- Online Travel
- Agile & Waterfall Methodologies
- Customer Relations
- Onboarding
- SaaS
- JIRA
- Enterprise Software
- Salesforce.com
- Management
- Leadership
- Customer Service
- IVR
- Software Consulting
- E Commerce
- Strategic Account
- Sales
- Strategic Planning
- Software Development Life Cycle Sdlc
- Agile and Waterfall Methodologies
- Customer Relationship Management Crm
- Software as a Service Saas
- Microsoft Word
- Software as a Service
- Customer Relationship Management
- Software Development Life Cycle
Eddy Chen Summary
- Eddy Chen, based in San Francisco, CA, US, is currently a Vice President of Customer Success at Edge. Eddy Chen brings experience from previous roles at Graphio.ai, Catalyst Software, GLG and Extensiv. Eddy Chen holds a Bachelor of Science (B.S.) in Industrial Engineering @ Northwestern University. With a robust skill set that includes Business-to-Business (B2B), B2C, Expansion Strategy, Renewals, Sales Management and more. Eddy Chen has 6 emails and 3 mobile phone numbers on RocketReach.
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