Eddie Jackson Email & Phone Number
Client Success Specialist @ Leopard Solutions
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Eddie Jackson Location
- New York, NY, US
Eddie Jackson Work
- Client Success Specialist @ (October 2021 - Present)
- Professional Services Recruiter @ (January 2021 - July 2021)
- Cross-Monitor and Case Investigator @ (May 2020 - February 2021)
- Actor @ (September 2009 - May 2012)
Eddie Jackson Education
- Columbia University
Master's degree
2009-2012 - California State University of Sacramento
BA
2002-2009 - George Washington High School
Diploma
1998-2002
Eddie Jackson Skills
- Troubleshooting
- Skilled Multi-tasker
- Product Training
- Consultations
- Client Onboarding
- Customer Satisfaction (CSAT)
- Telehealth
- Multitasking
- Customer Experience
- Communication
- Account Management
- Data Analysis
- Management
- Case Management
- Recruiting
- Interpersonal Skills
- Customer Success
- Microsoft Excel
- Leadership
- Salesforce.com
- Medical Records
- Organization Skills
- Acting
- Drama
- Performing Arts
- Stage
- Theatre
- Event Planning
- Film
- Musical Theatre
- Shakespeare
- Editing
- Public Speaking
- Teaching
- Research
- Customer Service
- Crisis Management
- Salesforce Training
- Microsoft Word
- Microsoft Office
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Team Management
- Teamwork
- Case Management Services
- Conflict Management
- Reliability
- Administrative Assistance
- Customer-focused Service
- Listening
- Problem Resolution
- Accounting
- Client Billing
- Confluence
- Cross-functional Collaborations
- Cross-functional Problem Solving
- Cross-functional Team Leadership
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service Management
- Customer Support
- Data Analytics
- Invoicing
- Jira
- KPI Dashboards
- KPI Reporting
- Lattice
- Microsoft Teams
- Miro Collaboration Platform
- Net Promoter Score
- New Hire Training
- Offshore Team Leadership
- Operations Management
- Postman API
- Process Implementation
- Process Quality Improvement
- Project Management
- Root Cause Analysis
- SaaS Support
- Support Management
- Technical Support
- Ticket Volume Forecast
- Zoom
- ticket volume
Eddie Jackson Summary
- Eddie Jackson, based in New York, NY, US, is currently a Client Success Specialist at Leopard Solutions. Eddie Jackson brings experience from previous roles at Aston Carter, Insight Global and Columbia University. Eddie Jackson holds a 2009 - 2012 Master's degree @ Columbia University. With a robust skill set that includes Troubleshooting, Skilled Multi-tasker, Product Training, Consultations, Client Onboarding and more. Eddie Jackson has 2 emails and 1 mobile phone numbers on RocketReach.
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