Eddie Fields Email & Phone Number
Chief Operating Officer @ Go Answer
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Eddie Fields Location
- Garden City, NY, US
Eddie Fields Work
- 2024 - now Chief Operating Officer @
- 2019 - 2024 Senior Vice President - Contact Centers @
- 2018 - 2019 Vice President - Contact Centers @
- 2017 - 2018 Independent Consultant - Contact Center and Customer Experience @
- 2017 - 2018 Consultant - Automotive Group @
- 2017 - 2018 Independent Consultant - Contact Centers @
- 2015 - 2017 Independent Contractor - Customer Experience @
- 1997 - 2015 Director, Global Customer Care @
- 1995 - 1997 Account Executive @ Reuben H. Donnelley
- 1992 - 1995 Customer Service Supervisor @ K. Van Bourgondien & Sons
Eddie Fields Education
- Queens College
(English, Communications)
1988 - 1992 - Archbishop Molloy High School 1984 - 1988
Eddie Fields Skills
- Leadership
- Customer Experience
- Direct Marketing
- Customer Relationship Management Crm
- Team Building
- E Commerce
- BPO
- Consulting
- Public Speaking
- Salesforce.com
- Call Center
- Retail
- Account Management
- Sales
- Avaya
- Customer Retention
- Forecasting
- Customer Satisfaction
- Mentoring
- Vendor Management
- Team Leadership
- Process Improvement
- Lead Generation
- Strategic Planning
- Strategy
- Workforce Management
- Sales Management
- Online Advertising
- Microsoft Office
- Operations Management
- Contact Centers
- Change Management
- Training
- Disaster Recovery
- Customer Service
- Multi Channel Marketing
- Email Marketing
- Business Process Improvement
- Customer Acquisition
- Management
- Call Center Development
- Project Management
- Outsourcing
- Analytics
- Call Centers
- CRM
- Performance Management
- Customer Relationship Management
Eddie Fields Summary
- Eddie Fields, based in Garden City, NY, US, is currently a Chief Operating Officer at Go Answer. Eddie Fields brings experience from previous roles at Go Answer, 1-888-GO-ANSWER!, Edison Home Health Care and GPB Capital Holdings, LLC.. Eddie Fields holds a 1988 - 1992 Queens College. With a robust skill set that includes Leadership, Customer Experience, Direct Marketing, Customer Relationship Management Crm, Team Building and more. Eddie Fields has 3 emails and 2 mobile phone numbers on RocketReach.
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