Edafomichaniki S.A. Information

Edafomichaniki S.A. is a privately owned leading consultant in the field of Ground Engineering, working both in Greece and world. The company combines specialists in the following areas to investigate, assess and deliver solutions for ground-related risks on all forms of projects: - Geotechnical Engineering in all sectors of variable projects - Geoenvironmental Services including Contaminated Land Remediation - Tunnelling and Underground Engineering - Engineering Geology and Geohazards - Ground Investigation and testing Edafomichaniki S.A. operates an open and honest approach with all of our clients, whatever the project. We treat each client as an individual and listen to them to understand all their specific requirements. We will listen to all our clients, and try to help in any way we can. We will always apply the best approach We will try to identify any obstacles and act to minimise any potential problems. We will deal effectively with any conflicts of interest and disagreements. We will always clarify client’s needs and concerns, and handle any complaints in a method which at the very least satisfies the client. We will interact with clients in a way which focuses on building long-term relationships. We will document all history with the client, so that all of our team will understand the history with the customer in order to maintain effective working relationships. We will always follow our code of practice with the clients. We will always keep the client informed of any changes and reasons for changes in an open and honest manner; we believe that this statement helps us to always keep the client at the forefront of our business. Edafomichaniki S.A. will always be friendly and professional in their approach and all the people we employ or contract will introduce this method of client interaction whilst working within a specified contract or project.