Ed Schwartz Location
- Federal Way, WA, US
Ed Schwartz Work
- 2025 - now Global Service Desk Manager @
- 2024 - 2025 Sr Manager IT Operations @
- 2023 - 2024 IT Services Manager - Enterprise Technology and Security @
- 2022 - 2023 Head of IT Service Management @ F5
- 2021 - 2022 Core Services - Systems Engineering Leader @ F5
- 2020 - 2021 Senior IT Service Manager @
- 2014 - 2020 Tower Services Manager @
- 2013 - 2014 IT Service Delivery Manager @
- 2011 - 2012 Manager, IT Operations @
- 2009 - 2011 Manager, IS and T Operations and Vendor Management @
- 2008 - 2009 IT Help Desk Manager @
- 2006 - 2008 Manager, IS Support @
Ed Schwartz Education
- University of Nevada-Las Vegas 1988 - 1995
- Community College of Southern Nevada
Paramedic Medicine
- North Seattle Community College
Computer Science
- Simi Valley High School
Ed Schwartz Skills
- Process Improvement
- Troubleshooting
- Management
- Hardware
- Help Desk Support
- IT Service Management
- System Deployment
- Outsourcing
- Software Documentation
- Computer Hardware
- Team Building
- Active Directory
- Windows
- Managed Services
- Customer Service
- Disaster Recovery
- Service Desk
- Incident Management
- Microsoft Office
- SharePoint
- Servers
- Business Process
- Windows 7
- Change Management
- System Administration
- Negotiation
- Telecommunications
- Team Leadership
- VoIP
- Operating Systems
- Help Desk Management
- Incident Handling
- Budgets
- Telephony
- Microsoft Technologies
- Problem Solving
- Vendor Relations
- Process Development
- Customer Relations
- Desktop Support
- Help Desk Implementation
- Customer Interaction Management
- SLA
- IT Operations
- Information Technology
- Vendor Management
- Desktop Management
- Exchange 2010/2007/2003
- Outlook
- VPN
- Documentation
- Services
Ed Schwartz Summary
- Ed Schwartz, based in Federal Way, WA, US, is currently a Global Service Desk Manager at Carrix, Inc.. Ed Schwartz brings experience from previous roles at Symetra, Accumulus Synergy and F5. Ed Schwartz holds a 1988 - 1995 University of Nevada-Las Vegas. With a robust skill set that includes Process Improvement, Troubleshooting, Management, Hardware, Help Desk Support and more. Ed Schwartz has 2 emails and 1 mobile phone numbers on RocketReach.
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