Ed Schwartz Email & Phone Number

Global Service Desk Manager @ Carrix, Inc.

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Ed Schwartz Location

Federal Way, WA, US

Ed Schwartz Work

Global Service Desk Manager @ (July 2025 - Present)
Sr Manager IT Operations @ (March 2024 - March 2025)
IT Services Manager - Enterprise Technology and Security @ (June 2023 - March 2024)
Head of IT Service Management @ F5 (December 2022 - May 2023)
Core Services - Systems Engineering Leader @ F5 (September 2021 - December 2022)
Senior IT Service Manager @ (February 2020 - September 2021)
Tower Services Manager @ (March 2014 - February 2020)
IT Service Delivery Manager @ (February 2013 - March 2014)
Manager, IT Operations @ (October 2011 - October 2012)
Manager, IS and T Operations and Vendor Management @ (June 2009 - June 2011)
IT Help Desk Manager @ (September 2008 - June 2009)
Manager, IS Support @ (May 2006 - September 2008)

Ed Schwartz Education

University of Nevada-Las Vegas 1988-1995
Community College of Southern Nevada
Paramedic Medicine
North Seattle Community College
Computer Science
Simi Valley High School

Ed Schwartz Skills

Active Directory
Agile Methodologies
Backup & Recovery Systems
Budgets
Business Process
Change Management
Configuration Management
Contract Management
Contract Negotiation
Cross-functional Team Leadership
Customer Interaction Management
Customer Relations
Customer Service
DEX
DLP
Data Protection
Desktop Engineering
Desktop Support
Digital Experience Tools
Disaster Recovery
Dynatrace
End User Compute
Enterprise Storage
Entra
Global IT Operations
Hardware
Help Desk Implementation
Help Desk Management
Help Desk Support
High Performance Teams
IT Experience Management
IT Governance
IT Management
IT Operations
IT Service Delivery
IT Service Management
IT Strategy
ITIL
ITSM
Incident Handling
Incident Management
Information Technology
Integration
International Logistics
Leadership
Linux
MIM
Major Incident
Major Incident Management
Managed Services
Management
Metrics Reporting
Microsoft Azure
Microsoft Exchange
Microsoft Office
Microsoft Servers
Microsoft Teams
Microsoft Technologies
Negotiation
Network
Observability
Operating Systems
Organizational Change Management
Organizational Design
Organizational Effectiveness
Outsourcing
PagerDuty
Planning Budgeting & Forecasting
Problem Management
Problem Solving
Process Development
Process Improvement
Program Management
Project Management
RMM Tools
Retek
SLA
Servers
Service Delivery Management
Service Desk
Service Metrics
ServiceNow
SharePoint
Software Documentation
Strategic Planning
Strategy
Supply Chain
System Administration
System Deployment
Team Building
Team Leadership
Technology Change Management
Third-Party Vendor Management
Transportation
Troubleshooting
Vendor Management
Vendor Relations
WMS
Warehouse Management Systems
Computer Hardware
Windows
Windows 7
Telecommunications
VoIP
Telephony
Desktop Management
Exchange 2010/2007/2003
Outlook
VPN
Documentation
Services

Ed Schwartz Summary

Ed Schwartz, based in Federal Way, WA, US, is currently a Global Service Desk Manager at Carrix, Inc.. Ed Schwartz brings experience from previous roles at Symetra, Accumulus Synergy and F5. Ed Schwartz holds a 1988 - 1995 University of Nevada-Las Vegas. With a robust skill set that includes Active Directory, Agile Methodologies, Backup & Recovery Systems, Budgets, Business Process and more. Ed Schwartz has 2 emails and 2 mobile phone numbers on RocketReach.