Ed Schwartz Email & Phone Number
Global Service Desk Manager @ Carrix, Inc.
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Ed Schwartz Location
- Federal Way, WA, US
Ed Schwartz Work
- Global Service Desk Manager @ (July 2025 - Present)
- Sr Manager IT Operations @ (March 2024 - March 2025)
- IT Services Manager - Enterprise Technology and Security @ (June 2023 - March 2024)
- Head of IT Service Management @ F5 (December 2022 - May 2023)
- Core Services - Systems Engineering Leader @ F5 (September 2021 - December 2022)
- Senior IT Service Manager @ (February 2020 - September 2021)
- Tower Services Manager @ (March 2014 - February 2020)
- IT Service Delivery Manager @ (February 2013 - March 2014)
- Manager, IT Operations @ (October 2011 - October 2012)
- Manager, IS and T Operations and Vendor Management @ (June 2009 - June 2011)
- IT Help Desk Manager @ (September 2008 - June 2009)
- Manager, IS Support @ (May 2006 - September 2008)
Ed Schwartz Education
- University of Nevada-Las Vegas 1988-1995
- Community College of Southern Nevada
Paramedic Medicine
- North Seattle Community College
Computer Science
- Simi Valley High School
Ed Schwartz Skills
- Process Improvement
- Troubleshooting
- Management
- Hardware
- Help Desk Support
- IT Service Management
- System Deployment
- Outsourcing
- Software Documentation
- Computer Hardware
- Team Building
- Active Directory
- Windows
- Managed Services
- Customer Service
- Disaster Recovery
- Service Desk
- Incident Management
- Microsoft Office
- SharePoint
- Servers
- Business Process
- Windows 7
- Change Management
- System Administration
- Negotiation
- Telecommunications
- Team Leadership
- VoIP
- Operating Systems
- Help Desk Management
- Incident Handling
- Budgets
- Telephony
- Microsoft Technologies
- Problem Solving
- Vendor Relations
- Process Development
- Customer Relations
- Desktop Support
- Help Desk Implementation
- Customer Interaction Management
- SLA
- IT Operations
- Information Technology
- Vendor Management
- Desktop Management
- Exchange 2010/2007/2003
- Outlook
- VPN
- Documentation
- Services
Ed Schwartz Summary
- Ed Schwartz, based in Federal Way, WA, US, is currently a Global Service Desk Manager at Carrix, Inc.. Ed Schwartz brings experience from previous roles at Symetra, Accumulus Synergy and F5. Ed Schwartz holds a 1988 - 1995 University of Nevada-Las Vegas. With a robust skill set that includes Process Improvement, Troubleshooting, Management, Hardware, Help Desk Support and more. Ed Schwartz has 2 emails and 2 mobile phone numbers on RocketReach.
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