Ed Pugh Email & Phone Number
Head of Design Delivery (Design Lead) @ NatWest Group
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Ed Pugh Location
- Marlborough, GB
Ed Pugh Work
- Head of Design Delivery (Design Lead) @ (April 2025 - Present)
- Design Manager (Human Centred Design) @ (September 2023 - Present)
- Senior CX Strategy and Design Manager @ (September 2020 - April 2023)
- Customer Experience Designer @ (November 2016 - September 2020)
- Customer Experience Journeys and Change Manager @ (September 2013 - November 2016)
- Customer Experience Complaints Manager @ (January 2013 - September 2013)
- Senior Project Consultant @ (July 2012 - January 2013)
- In-house Financial Crime and Customer Experience Trainer @ (February 2008 - July 2012)
- Fraud controls consultant @ (May 2007 - February 2008)
- Fraud Consultant @ (January 2003 - January 2008)
Ed Pugh Education
- IBM
(Enterprise Design Thinking Practitioner)
2021-2021 - KPMG
(LEAN)
2011-2011 - Fast forward
CIDP (CIDP, Training and development)
2008-2008 - University of the Arts London
(Service Design)
- The CX Academy
Diploma of Education (Diploma of Education, PROFESSIONAL CERTIFICATE IN CUSTOMER EXPERIENCE with Distinction)
2023 - Forrester
(Mastering Customer Experience)
2023 - The CX Academy
(Customer Experience)
2023
Ed Pugh Summary
- Ed Pugh, based in Marlborough, GB, is currently a Head of Design Delivery (Design Lead) at NatWest Group. Ed Pugh brings experience from previous roles at NatWest Group, Vodafone Business, Vodafone and Nationwide Building Society. Ed Pugh holds a 2021 - 2021 IBM. Ed Pugh has 2 emails and 1 mobile phone numbers on RocketReach.
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