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Ed Munoz Location
United States
Ed Munoz Work
Analyst V - Call Center Technology @ (March 2025 - Present)
Analyst IV - Call Center Technology @ (April 2022 - February 2025)
Analyst II - WFM @ (December 2019 - April 2022)
Sr Workforce Management Analyst @ (December 2016 - November 2019)
Workforce Manager @ (May 2015 - December 2016)
Workforce Management Analyst @ (April 2013 - June 2013)
Workforce Management Analyst @ (July 2007 - March 2013)
Ed Munoz Education
Tarleton State University
Bachelor of Business Administration - BBA
Dallas College
Associate of Arts - AA
Ed Munoz Skills
Call Centers
Forecasting
Management
Microsoft Excel
Microsoft Office
Process Improvement
Relational Databases
Ed Munoz Summary
Ed Munoz, based in United States, is currently a Analyst V - Call Center Technology at Vistra Corp.. Ed Munoz brings experience from previous roles at Vistra Corp., UnitedHealth Group and Sunnova Energy Corp.. Ed Munoz holds a Bachelor of Business Administration - BBA @ Tarleton State University. With a robust skill set that includes Call Centers, Forecasting, Management, Microsoft Excel, Microsoft Office and more. Ed Munoz has 1 emails on RocketReach.
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