2006 -2008 Commercial Server Technical Support Manager @
1999 -2006 UKI Service Operations Manager @
Ed Morrison Education
Central College Of Commerce
Software Engineering
1994-1997
Cumbernauld High 1987-1993
Ed Morrison Skills
Strategic Planning
Operations Management
Call Center
Customer Service
Retail
Revenue Recognition
Capacity Planning
Service Delivery
Team Building
Team Leadership
Software Engineering
Problem Solving
Project Management
Call Centers
Management
Process Improvement
Outsourcing
Leadership
Program Management
Business Process Improvement
Business Analysis
Enterprise Software
Vendor Management
Team Management
Social Media
Strategy
Microsoft Office
Marketing
Training
Customer Relationship Management Crm
Partner Management
Account Management
Cross Functional Team Leadership
Change Management
Technical Support
Customer Relationship Management
Ed Morrison Summary
Ed Morrison, based in Ireland, is currently a Outsource Operations Manager for EMEA Client Basic Technical Support at Dell. Ed Morrison brings experience from previous roles at Dell and IBM. Ed Morrison holds a 1994 - 1997 Software Engineering @ Central College Of Commerce. With a robust skill set that includes Strategic Planning, Operations Management, Call Center, Customer Service, Retail and more. Ed Morrison has 1 emails on RocketReach.
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