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Ed Montesdeoca Location
New York, NY, US
Ed Montesdeoca Work
SVP, Customer Care and Strategy @ (January 2026 - Present)
Customer Experience Executive | US Card and Retail Bank @ (January 2023 - May 2025)
Operations Executive | Retail Bank @ (January 2018 - January 2023)
Regional Retail Branch Executive | NY and NJ @ (January 2012 - January 2018)
Area and Market Branch Executive, Metro New York @ (January 2008 - January 2012)
Retail Bank, District Manager | New York City @ (January 2007 - January 2008)
Director Call Center Operations | New Jersey @ (January 2005 - January 2007)
Head of Collections | Spain @ (January 2003 - January 2005)
New Business Account Executive | Spain @ (January 2002 - January 2003)
Operations Team Leader | DE, FL and NJ @ (January 1999 - January 2002)
Management Development Program | Delaware @ (January 1998 - January 1999)
Ed Montesdeoca Education
Saint Anselm College
Ed Montesdeoca Skills
Spanish Speaking
International Management
International Business
Retail Banking
Call Center
International Sales
Payment Cards
Key Account Management
Loss Prevention
Personnel Recruiting
Direct Sales
Department Budgeting
Credit Cards
Strategic Partnerships
Partnership Development
Partnership Marketing
Personnel Selection
Banking
Risk Management
Sales Management
Cross Selling
Call Centers
Executive Management
Customer Acquisition
Mortgage Lending
Customer Retention
Consumer Lending
Customer Experience
Relationship Management
Credit Risk
Spanish
Leadership
Loans
Partnerships
Commercial Banking
Credit
Financial Services
Small Business Lending
Social Media
Sales
Strategic Planning
Microsoft Office
Microsoft Word
Sales Executive
Business Strategy
Workers Compensation
Team Leadership
Management
Marketing Strategy
Business Development
Business Relationship Management
Incentive Programs
Associate Engagement
Business Transformation
Bilingual Communications
Associate Development
Ed Montesdeoca Summary
Ed Montesdeoca, based in New York, NY, US, is currently a SVP, Customer Care and Strategy at Valley Bank. Ed Montesdeoca brings experience from previous roles at Capital One and Bank of America. Ed Montesdeoca holds a Saint Anselm College. With a robust skill set that includes Spanish Speaking, International Management, International Business, Retail Banking, Call Center and more. Ed Montesdeoca has 5 emails and 2 mobile phone numbers on RocketReach.
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