Ed Lam Email & Phone Number

QA Manager @ Tapin2

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Ed Lam Location

Mountain View, CA, US

Ed Lam Work

QA Manager @ (February 2026 - Present)
Product Manager @ (June 2023 - February 2025)
Staff Product Manager and Owner and Analyst @ (October 2018 - January 2022)
Product Manager II (API Framework) @ (May 2016 - November 2017)
Product Manager I (UI Server Infrastructure ) @ (February 2015 - May 2016)
Senior Support Analyst (Operations) @ (May 2012 - February 2015)
Senior Support Engineer @ (May 2011 - May 2012)
Software Engineer, (2010 – 2011) and Technical Support Engineer, (2009 – 2010) @ (July 2009 - November 2011)
Technical Support Specialist @ (June 2008 - May 2009)
Configuration Support Engineer @ (April 2007 - June 2008)
PC Engineer @ (November 2003 - April 2007)

Ed Lam Education

San José State University
B.S (Computer Science)

Ed Lam Skills

Group Communication
Problem Solving
Customer Service
Usability
Communication
Product Strategies
Product Development
Confluence
Jira
Analytical Skills
Product Operations
Strategic Thinking
Stakeholder Management
Process Creation
Go-to-Market Strategy
Cross-functional Team Leadership
Globalization
Product Requirements
Software Deployment
Analytics
Security Risk
Program Management
Key Performance Indicators
Customer Experience
Process Optimization
Product Road Mapping
Start-ups
Business-to-Business (B2B)
Product Design
Scrum
Technical Product Management
New Product Rollout
Agile Methodologies
Cloud Computing
Testing
Software Development
Web Applications
Integration
XML
Unix
SQL
Java
Enterprise Software
Databases
JavaScript
SaaS
Software as a Service (SaaS)
Management
Task Prioritization & Expediting
Timeline Management
Coordination
Attention to Detail
Software Development Life Cycle (SDLC)
API Development
C (Programming Language)
Customer Service Training
Customer Support
Database Administration
Desktop Application Support
Desktop Computers
DevOps
Eclipse
Employee Training
Equipment Installation
Graphical User Interface (GUI)
IT Operations
Integration
International Business
LAN-WAN
Linux System Administration
Microservices
Microsoft Endpoint Configuration Manager
Microsoft SQL Server
New Product Implementations
PHP
Performance Tuning
Platform as a Service (PAAS)
Red Hat Enterprise Linux (RHEL)
Release Management
Remote User Support
Salesforce.com Administration
SharePoint
Single Sign-On (SSO)
Suse
Technical Support
Third-Party Vendor Management
Training Delivery
Virtualization
White Glove
XML Schema
Perl
Enterprise Architecture
Staff Recruitment And Training
Requirements Analysis
Impact Assessments
Interviewing
Technology Roadmapping
Define Requirements
Maintaining Composure Under Pressure
Critical Business Requirements
Start Ups
Software As A Service Saas
Customer Satisfaction
Task Prioritization And Expediting
Relationship Management
Relationship Builder With Unsurpassed Interpersonal Skills
Facilitating Meetings
Data Analysis And Reporting
Integrations
Presentation
Mobile Applications
Research and Analysis
Network Security
Product Management
Policy and Procedure Development
Leading Cross Functional Teams
Collaboration
Coordinating Deliverables
Stakeholder/Vendor Relations
Instructional Trainings
Team Building and Leadership
Coaching
Project Management
Mobile Devices
Software Development Life Cycle Sdlc
Resource Allocation
Software as a Service
Software Development Life Cycle

Ed Lam Summary

Ed Lam, based in Mountain View, CA, US, is currently a QA Manager at Tapin2. Ed Lam brings experience from previous roles at accesso, Okta, Inc. and Workday. Ed Lam holds a B.S in Computer Science @ San José State University. With a robust skill set that includes Group Communication, Problem Solving, Customer Service, Usability, Communication and more. Ed Lam has 2 emails and 1 mobile phone numbers on RocketReach.