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Ed Jones Location
Franklin, MA, US
Ed Jones Work
Senior Vice President, FRFS Head of Technical Operations @ (February 2026 - Present)
Vice President, FedNow @ (May 2020 - February 2026)
Vice President | Global Service Assurance @ Charter Communications (January 2017 - January 2020)
Vice President | Engineering Operations @ (January 2015 - January 2017)
Vice President | Engineering @ (January 2012 - January 2015)
Chief Operating Officer | Data Computing Division @ (January 2009 - January 2012)
Vice President | Customer Operations @ (January 2005 - January 2009)
Senior Director | Global Tech Support @ (January 2003 - January 2005)
Director | Advanced Solutions Engineering @ (January 2002 - January 2003)
Director | Software Engineering @ (January 1998 - January 2002)
Chief Architect @ (January 1996 - January 1998)
Strategist @ (January 1994 - January 1996)
Senior Manager @ (January 1989 - January 1994)
Ed Jones Education
University of Phoenix
Master of Business Administration - MBA
2003-2005
Penn State University
BS (Mathematics)
1985-1989
Ed Jones Skills
Program Management
Integration
Customer Relations
Engineering
Testing
Global Management
Operations
Partner Engineering
Advanced Solution Engineering
Cross-functional Team Leadership
Outsourcing
Technical Support
Project Planning
Cloud Computing
Networking
Customer Service
Professional Services
Unix
Strategy
Software Development
Storage
Process Improvement
Solutions Marketing
Vendor Management
Software Documentation
Hardware
Enterprise Software
Business Planning
Product Development
Disaster Recovery
Pre-sales
Infrastructure
Mergers & Acquisitions
Information Technology
Product Management
Budgets
SaaS
Data Center
System Deployment
Customer Relationship Management Crm
Thought Leadership
Software as a Service Saas
Agile Methodologies
Cross Functional Team Leadership
Situational Leadership
Business Process Improvement
Project Management
Agile and Waterfall Methodologies
Organizational Leadership
Pre Sales
Mergers and Acquisitions
Software Project Management
Software Development Life Cycle Sdlc
Software as a Service
Customer Relationship Management
Software Development Life Cycle
Ed Jones Summary
Ed Jones, based in Franklin, MA, US, is currently a Senior Vice President, FRFS Head of Technical Operations at Federal Reserve Bank of Boston. Ed Jones brings experience from previous roles at Federal Reserve Bank of Boston, Charter Communications and Dell EMC. Ed Jones holds a 2003 - 2005 Master of Business Administration - MBA @ University of Phoenix. With a robust skill set that includes Program Management, Integration, Customer Relations, Engineering, Testing and more. Ed Jones has 4 emails and 2 mobile phone numbers on RocketReach.
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