2005 -
2009 Vice President | Customer Operations @
2003 -
2005 Senior Director | Global Tech Support @
2002 -
2003 Director | Advanced Solutions Engineering @
1998 -
2002 Director | Software Engineering @
1996 -
1998 Chief Architect @
1994 -
1996 Strategist @
1989 -
1994 Senior Manager @
Ed Jones Education
University of Phoenix
Master of Business Administration - MBA
2003
-
2005
Penn State University
BS (Mathematics)
1985
-
1989
Ed Jones Skills
Program Management
Integration
Customer Relations
Engineering
Testing
Global Management
Operations
Partner Engineering
Advanced Solution Engineering
Cross-functional Team Leadership
Outsourcing
Technical Support
Project Planning
Cloud Computing
Networking
Customer Service
Professional Services
Unix
Strategy
Software Development
Storage
Process Improvement
Solutions Marketing
Vendor Management
Software Documentation
Hardware
Enterprise Software
Business Planning
Product Development
Disaster Recovery
Pre-sales
Infrastructure
Mergers & Acquisitions
Information Technology
Product Management
Budgets
SaaS
Data Center
System Deployment
Customer Relationship Management Crm
Thought Leadership
Software as a Service Saas
Agile Methodologies
Cross Functional Team Leadership
Situational Leadership
Business Process Improvement
Project Management
Agile and Waterfall Methodologies
Organizational Leadership
Pre Sales
Mergers and Acquisitions
Software Project Management
Software Development Life Cycle Sdlc
Software as a Service
Customer Relationship Management
Software Development Life Cycle
Ed Jones Summary
Ed Jones, based in Franklin, MA, US, is currently a Vice President, FedNow at Federal Reserve Bank of Boston. Ed Jones brings experience from previous roles at Federal Reserve Bank of Boston, Charter Communications and Dell EMC. Ed Jones holds a 2003 - 2005 Master of Business Administration - MBA @ University of Phoenix. With a robust skill set that includes Program Management, Integration, Customer Relations, Engineering, Testing and more. Ed Jones has 4 emails and 1 mobile phone numbers on RocketReach.
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