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Ed Jackson Work
2024 -now Infrastructure Manager and Technical Manager @
2015 -2023 UK Support Operations Manager | Customer Success | Head of UK Customer Support @
2015 -2018 Head of Technical Support and Customer Service @
2013 -2015 Technical Manager @
2007 -2013 Customer Support Manager @ MindLeaders
2005 -2007 Senior Team Leader - Service Desk @ Cpl Managed Services/Hewlett Packard
2003 -2005 Team Manager @
Ed Jackson Education
National University of Ireland, Maynooth
BSc (Computer Science, Biology)
1997-2001
Ed Jackson Skills
Customer Service
Training Delivery
Change Management
Team Leadership
Customer Relations
Problem Solving
Coaching
Team Building
E-learning
Microsoft Office
Strategic Planning
Performance Management
Mentoring
Windows
Troubleshooting
Process Improvement
Strategy
Networking
Learning Management
Software Documentation
Team Management
Program Management
Training
Management
Leadership
CRM
Project Management
SQL
E Learning
Ed Jackson Summary
Ed Jackson, is currently a Infrastructure Manager and Technical Manager at NHS Borders. Ed Jackson brings experience from previous roles at Zettle by PayPal, intelligentpos, Let's Operate and MindLeaders. Ed Jackson holds a 1997 - 2001 BSc in Computer Science, Biology @ National University of Ireland, Maynooth. With a robust skill set that includes Customer Service, Training Delivery, Change Management, Team Leadership, Customer Relations and more. Ed Jackson has 1 emails on RocketReach.
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