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Ed de Leon Location
Melbourne, VIC, AU
Ed de Leon Work
System Engineer @ (August 2017 - Present)
Information Technology Service Desk @ (August 2016 - August 2017)
Customer Service Representative @ (May 2016 - August 2016)
Global 24x7 Customer Service Desk Operations Manager @ (January 2015 - January 2016)
Enterprise Technical Support Team Operations Manager - Gateway and DataCenter Team @ (February 2012 - December 2015)
Enterprise Technical Support Escalation Manager @ (June 2011 - July 2014)
Consumer Technical Support Escalation Team Leader @ (May 2008 - June 2011)
Consumer Technical Support Escalation Engineer @ (November 2006 - May 2008)
Consumer Technical Support Engineer - Network Security @ (March 2005 - November 2006)
Ed de Leon Education
University of Santo Tomas
Bachelor’s Degree (Bachelor of Science in Electronics and Communications Engineering)
1998-2003
Ed de Leon Skills
Data Center
Product Management
Service Delivery
Technical Support
Enterprise Software
Cloud Computing
Virtualization
Management
ITIL
TCP/IP
Windows Server
Security
VMware
Network Security
Internet Protocol Suite (TCP/IP)
Ed de Leon Summary
Ed de Leon, based in Melbourne, VIC, AU, is currently a System Engineer at Flight Centre Travel Group (New Zealand). Ed de Leon brings experience from previous roles at Flight Centre Travel Group (New Zealand), iiNet and Trend Micro. Ed de Leon holds a 1998 - 2003 Bachelor’s Degree in Bachelor of Science in Electronics and Communications Engineering @ University of Santo Tomas. With a robust skill set that includes Data Center, Product Management, Service Delivery, Technical Support, Enterprise Software and more. Ed de Leon has 4 emails and 4 mobile phone numbers on RocketReach.
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