UX Research and Product Testing @ (February 2023 - March 2023)
Co-Founder | User Experience and Technical Engineering @ (September 2018 - March 2023)
Mission Critical Support Engineer | Cloud Commerce, Ariba Network, Technical @ (March 2016 - September 2018)
Senior Materials Planner | Production Strategy and Manufacturing Engineering @ (December 2012 - January 2016)
Technical Engineering Co-Op | Beaver Valley Nuclear Power Station @ (August 2009 - August 2010)
Professional Ski Instructor @ (November 2004 - April 2009)
Ed Cartwright Education
University of Pittsburgh Swanson School of Engineering
Bachelor of Science - BS (Industrial Engineering)
University of Michigan - School of Information
Certificate (User Experience (UX) Research and Design)
California Institute of the Arts
Certificate (UI / UX Design)
Ed Cartwright Skills
AI Research & Adoption
Agile Methodologies
Analytics
CX Strategy
Compound AI Systems
Contact Center Operations
Conversation Design
Conversational AI
Cross-Functional Leadership
Customer Journey Mapping
Experience Measurement
Human-in-the-Loop Quality
Process Engineering
Python (Programming Language)
Qualtrics
Roadmap Development
Service Design
Stakeholder Management
Voice of Customer (VoC)
Ed Cartwright Summary
Ed Cartwright, based in St. Augustine, FL, US, is currently a Senior UX Researcher | Enterprise User Experience at Fidelity Investments. Ed Cartwright brings experience from previous roles at Pera Wallet, Crossfire.Network, LLC, SAP Ariba and Westinghouse Electric Company. Ed Cartwright holds a Bachelor of Science - BS in Industrial Engineering @ University of Pittsburgh Swanson School of Engineering. With a robust skill set that includes AI Research & Adoption, Agile Methodologies, Analytics, CX Strategy, Compound AI Systems and more. Ed Cartwright has 1 emails on RocketReach.
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