Ed Ariel Email & Phone Number
Customer Operations and Customer Experience Consultant
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Ed Ariel Location
- Medfield, MA, US
Ed Ariel Work
- 2020 -now Customer Operations and Customer Experience Consultant @ EJA III Consulting Services
- 2020 -now Co-Founder @
- 2025 -2025 Head of Services - North America @
- 2019 -2020 Global Head of Service Operations @
- 2016 -2019 Vice President of Service Operations @
- 2014 -2016 Vice President of Customer Service @
- 2007 -2014 Director of Customer Operations and Risk Management @ TNCI
- 2005 -2007 Director of Risk Management and Regulatory Compliance @ TNCI
- 2003 -2005 Director of Risk Management @ TNCI
- 2000 -2003 Manager of Reporting and Analysis @
- 1993 -2000 Call Center Manager @
Ed Ariel Education
- Bentley College - Elkin B. McCallum Graduate School of Business
Master of Business Administration (MBA) (Management Information Systems)
1995-2003 - University of Massachusetts Amherst
Ed Ariel Skills
- KPI
- Managing Managers
- Key Performance Indicators
- Customer Satisfaction
- Business Analysis
- Channel Partners
- Critical Thinking
- Contact Center Operations
- Customer Experience
- Key Account Development
- Key Account Relationship Building
- Customer Success
- Contact Center Management
- Credit Risk Management
- Fraud Detection
- Fraud Prevention
- Business Strategy
- Customer Support
- Software as a Service (SaaS)
- Online Marketplace
- Management
- Account Management
- Call Centers
- Telecommunications
- Risk Management
- CRM
- Process Improvement
- Project Management
- VoIP
- Sales
- Vendor Management
- Solution Selling
- Start-ups
- Credit
- Telephony
- Budgets
- Call Center
- Collections
- Accounts Receivable
- Business Process Improvement
- Voice over IP (VoIP)
- Customer Relationship Management (CRM)
- Contact Centers
- Team Building
- Leadership
- Training
- Strategy
- Strategic Planning
- Cross-functional Team Leadership
- Customer Service
- Microsoft Office
- Public Relations
- Social Media
- Coaching
- Start Ups
- Voice Over Ip Voip
- Baseball
- Customer Relationship Management Crm
- Customer Relationship Management
- Cross Functional Team Leadership
- Voice Over Ip
Ed Ariel Summary
- Ed Ariel, based in Medfield, MA, US, is currently a Customer Operations and Customer Experience Consultant at EJA III Consulting Services. Ed Ariel brings experience from previous roles at TROOP, Planon and ezCater. Ed Ariel holds a 1995 - 2003 Master of Business Administration (MBA) in Management Information Systems @ Bentley College - Elkin B. McCallum Graduate School of Business. With a robust skill set that includes KPI, Managing Managers, Key Performance Indicators, Customer Satisfaction, Business Analysis and more. Ed Ariel has 2 emails on RocketReach.
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