ECS텔레콤 uses 15 technologies like Aspect Software, Aspect Unified IP, and Aspect Workforce Management. View ECS텔레콤's complete Tech Stack.
ECS텔레콤 Customer Management Technology
Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.
Cisco Finesse is a next-generation agent and supervisor desktop. It helps improve the customer care experience that contact center delivers.
Cisco Packaged Contact Center Enterprise (Packaged CCE) customer care solution helps businesses and organizations deliver a connected digital experience, enabling them to provide contextual, continuous, and capability-rich journeys for customers, across time and channels.
Cisco Unified Contact Center Enterprise helps businesses and organizations deliver a connected digital experience.
ECS텔레콤 Communications Technology
Aspect Unified IP is a unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels and more.
AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.
Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.
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Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.
Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.
ECS텔레콤 HR Technology
Aspect EQ Workforce Management is an online solution for call center supervisors requiring accurate staff resource forecasting with remote self service access.
Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.
ECS텔레콤 Computer Networks Technology
Cisco Unified Contact Center Express (UCCX) is a "contact center in a box" that provides a secure and easy to deploy customer interaction management solution for up to 400 agents.
ECS텔레콤 Collaboration Technology
Cisco Unity Connection is a robust unified messaging and voicemail solution that provides users with flexible message access options and IT with management simplicity.
G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.
ECS텔레콤 Programming Languages And Frameworks Technology
JavaScript is the programming language of HTML and the Web.
Top ECS텔레콤 Employees
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Angela McDonald
Project Manager at ECS텔레콤
Sacramento, CA, US22 -
Woosik Jang
Platform Manager at ECS텔레콤
Incheon, South Korea25 -
Inkeun Cho
Senior Project Manager and Consultant at ECS텔레콤
Seoul, South Korea14 -
기동 류
Director at ECS텔레콤
South Korea1 -
Wonbo Sim
Sales Team Lead at ECS텔레콤
South Korea1 -
Jeonghoo Park
Account Manager at ECS텔레콤
Seoul, South Korea1 -
Sangin Lee
Project Manager at ECS텔레콤
South Korea1 -
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Junjong Lee
Manager at ECS텔레콤
Incheon, South Korea1 -
성용 김
부장 at ECS텔레콤
Seoul, KR1
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