eConsumer Services Information

eConsumer Services provides ecommerce mediation, helping consumers and merchants resolve transaction disputes to reach mutually beneficial resolutions. We specialize in ensuring an exemplary customer experience. Consumers have earned the right to engage in the ecommerce environment with complete satisfaction. We do all we can to ensure consumers get the prompt, efficient, and attentive services they deserve. Unlike an online forum or Better Business Bureau, we don’t function solely as an outlet for consumer grievances. Rather, eConsumer Services is a proactive company that actually creates solutions and solves problems. We work to deliver the best possible result for all parties involved: cardholders, merchants, and banks. Consumers wanting to return or exchange an unwanted product, cancel recurring payments, or resolve a dispute arising from merchant error can turn to eConsumer Services for help. The claim process is quick and easy—just fill out a form and we’ll get started on your case. Resolutions are usually achieved within 24 hours. As a subsidiary of Dublin-based Global Risk Technologies™, eConsumer Services represent the business-to-consumer sector of the international brand. For more information or to file a claim, visit eConsumerServices.com.