Leader of Customer Engagement Support, Customer Enablement Center, Cloud Success Services @ SAP
Head of Lifetime Customer Experience Greater China, Customer Success @ SAP
Manager, Customer Success Hub - Enterprise Support and Preferred Success and Care APJ and GC, DBS @ SAP
Global Topic Owner, Project Sponsor, Enterprise Support Advisory Center APJ and GC, DBS @ SAP
Project and Functional Lead - Business ByDesign, Global Support Center China @ SAP
Senior Support Consultant - Technology, Global Support Center China @ SAP
Echo Xia's Education
Dongbei University of Finance and Economics
Master's degree (Information Economics)
2002 - 2005
Echo Xia's Skills
SAP
ABAP
Business Intelligence
Business Process
ERP
SAP ERP
SAP R/3
SAP CRM
SAP Netweaver
Business Analysis
Echo Xia's Summary
Echo Xia, based in Dalian, Liaoning, China, is currently a Cloud De-Escalation Architect at SAP, bringing experience from previous roles at SAP. Echo Xia holds a 2002 - 2005 Master's degree in Information Economics @ Dongbei University of Finance and Economics. With a robust skill set that includes SAP, ABAP, Business Intelligence, Business Process, ERP and more, Echo Xia contributes valuable insights to the industry. Echo Xia has 2 emails on RocketReach.