Professional Services Delivery Manager @ (February 2026 - July 2026)
Professional Services Contact Center Engineer @ (August 2023 - July 2026)
Special Science Teacher I @ Department of Education - Philippines (April 2021 - July 2023)
Associate System Administrator @ (February 2020 - April 2021)
Technical Operations Center @ (April 2018 - June 2018)
Quality Inspector @ (April 2017 - October 2017)
Ece Ect Education
Polytechnic University of the Philippines
(Bachelor of Science in Electronics Engineering, Electronics Engineering)
2014-2019
Ece Ect Skills
NICE Call Recording
UCaaS
Interactive Voice Response (IVR)
Contact Center as a Service (CCaaS)
Contact Centers
IT Operations
VMware
Active Directory
IT Asset Management
Ticketing Systems
Scrum
Amazon Web Services (AWS)
VMware vSphere
VMware vCenter
ITIL Process Implementation
Microsoft Azure
Engineering
Computer Literacy
Quality Assurance
Windows Server
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Leadership
vCenter Server
Site Reliability Engineering
Ece Ect Summary
Ece Ect, based in Metro Manila, Philippines, is currently a Consultant, Technology Consulting at TTEC Digital. Ece Ect brings experience from previous roles at RingCentral, Department of Education - Philippines and Accenture. Ece Ect holds a 2014 - 2019 Polytechnic University of the Philippines. With a robust skill set that includes NICE Call Recording, UCaaS, Interactive Voice Response (IVR), Contact Center as a Service (CCaaS), Contact Centers and more. Ece Ect has 1 emails on RocketReach.
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