2010 -now Service Delivery Manager @ Jasco Enterprise
2007 -2010 Project and Support Technician @ Jasco Enterprise
2006 -2007 Technician @ Atio Corporation
2003 -2006 Technical Administrator @
1998 -2006 IT Technical - General @
1998 -2003 Customer Advisor @
1995 -1998 Customer Service Representative @
Ebrahim Acoob Education
AXELOS
(ITIL Foundation)
2019-2019
University of Johannesburg
national diploma (Information Technology)
1993-1996
Topaz Secondary School 1988-1992
Avaya
Five9
Ebrahim Acoob Skills
Avaya
Service Delivery
SLA
Telephony
Call Center
IT Service Management
Contact Centers
VoIP
Telecommunications
Unified Communications
Integration
ACD
Call Centers
Avaya Technologies
IP
Management
Technical Support
Voice over IP (VoIP)
Troubleshooting
Voice Over Ip Voip
PBX
Internet Protocol Ip
Servers
Service Level Agreements Sla
Voice Over Ip
Service Level Agreements
Internet Protocol
Ebrahim Acoob Summary
Ebrahim Acoob, based in Johannesburg, GP, ZA, is currently a Service Delivery: Gauteng at Jasco. Ebrahim Acoob brings experience from previous roles at Jasco, Jasco Enterprise and Atio Corporation. Ebrahim Acoob holds a 2019 - 2019 AXELOS. With a robust skill set that includes Avaya, Service Delivery, SLA, Telephony, Call Center and more. Ebrahim Acoob has 3 emails and 1 mobile phone numbers on RocketReach.
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