Ebrahim Acoob Email & Phone Number
Service Delivery: Gauteng @ Jasco
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Ebrahim Acoob Location
- Johannesburg, GP, ZA
Ebrahim Acoob Work
- 2010 -now Service Delivery: Gauteng @
- 2007 -2010 Support Engineer - Avaya @
- 2010 -now Service Delivery Manager @ Jasco Enterprise
- 2007 -2010 Project and Support Technician @ Jasco Enterprise
- 2006 -2007 Technician @ Atio Corporation
- 2003 -2006 Technical Administrator @
- 1998 -2006 IT Technical - General @
- 1998 -2003 Customer Advisor @
- 1995 -1998 Customer Service Representative @
Ebrahim Acoob Education
- AXELOS
(ITIL Foundation)
2019-2019 - University of Johannesburg
National Diploma (Information Technology)
1993-1996 - Topaz Secondary School 1988-1992
- Avaya
Certificate of Undergraduate Studies (Communication, General)
- Avaya
Certificate of Undergraduate Studies (Avaya CMS Administrator)
- Avaya
Certificate of Undergraduate Studies (Call Centre Elite- Implementation)
- Avaya
Certificate of Undergraduate Studies (ACIS – Avaya Implement and Support)
- Avaya
Certificate of Undergraduate Studies (Avaya Aura® Call Center Elite R8 Administrator)
- Five9
Certificate of Undergraduate Studies (General Sales, Merchandising and Related Marketing Operations)
Ebrahim Acoob Skills
- Avaya
- Service Delivery
- SLA
- Telephony
- Call Center
- IT Service Management
- Contact Centers
- VoIP
- Telecommunications
- Unified Communications
- Integration
- ACD
- Call Centers
- Avaya Technologies
- IP
- Management
- Technical Support
- Voice over IP (VoIP)
- Troubleshooting
- Voice Over Ip Voip
- PBX
- Internet Protocol Ip
- Servers
- Service Level Agreements Sla
- Voice Over Ip
- Service Level Agreements
- Internet Protocol
Ebrahim Acoob Summary
- Ebrahim Acoob, based in Johannesburg, GP, ZA, is currently a Service Delivery: Gauteng at Jasco. Ebrahim Acoob brings experience from previous roles at Spescom DataFusion, Jasco Enterprise and Atio Corporation. Ebrahim Acoob holds a 2019 - 2019 AXELOS. With a robust skill set that includes Avaya, Service Delivery, SLA, Telephony, Call Center and more. Ebrahim Acoob has 2 emails and 1 mobile phone numbers on RocketReach.
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