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Ebony Williams Location
Bakersfield, CA, US
Ebony Williams Work
2025 -now Director of IT @
2022 -2025 Division Manager @
2020 -2022 Technology Services Supervisor @
2018 -2020 Information Technology Help Desk Supervisor @
2017 -2018 Service Desk Supervisor @
2016 -2017 Service Delivery Manager @
2015 -2017 Enterprise Service Desk Supervisor @
2016 -2016 Interim Enterprise Services Manager @
2007 -2015 Enterprise Service Desk Supervisor @
Ebony Williams Education
Florida Institute of Technology
Master of Business Administration (M.B.A.) (Project Management)
2009-2010
Alabama Agricultural and Mechanical University
Bachelor's degree (Computer Science)
2000-2005
Alabama A&M University
Bachelor's degree (Computer Science)
2000-2005
Ebony Williams Skills
Leadership
New Business Development
Research
Analytical Skills
Project Management
BMC Remedy
SharePoint
Help Desk Implementation
Help Desk Support
Windows 7
Microsoft Office
ITIL v3 Foundations Certified
CompTIA Security+
Supervisory Skills
Cisco Call Manager
KPI Reports
Knowledge Management
Problem Management
Queue Management
Customer Service
Ebony Williams Summary
Ebony Williams, based in Bakersfield, CA, US, is currently a Director of IT at Bakersfield College. Ebony Williams brings experience from previous roles at The City of Bakersfield, California State University, Bakersfield and Yum! Brands. Ebony Williams holds a 2009 - 2010 Master of Business Administration (M.B.A.) in Project Management @ Florida Institute of Technology. With a robust skill set that includes Leadership, New Business Development, Research, Analytical Skills, Project Management and more. Ebony Williams has 2 emails and 1 mobile phone numbers on RocketReach.
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