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Ebony Williams Location
Bakersfield, CA, US
Ebony Williams Work
Director of IT @ (March 2025 - Present)
Division Manager @ (April 2022 - March 2025)
Technology Services Supervisor @ (December 2020 - May 2022)
Information Technology Help Desk Supervisor @ (September 2018 - December 2020)
Service Desk Supervisor @ (November 2017 - September 2018)
Service Delivery Manager @ (November 2016 - November 2017)
Enterprise Service Desk Supervisor @ (January 2015 - November 2017)
Interim Enterprise Services Manager @ (May 2016 - September 2016)
Enterprise Service Desk Supervisor @ (October 2007 - January 2015)
Ebony Williams Education
Florida Institute of Technology
Master of Business Administration (M.B.A.) (Project Management)
2009-2010
Alabama Agricultural and Mechanical University
Bachelor's degree (Computer Science)
2000-2005
Alabama A&M University
Bachelor's degree (Computer Science)
2000-2005
Ebony Williams Skills
Leadership
New Business Development
Research
Analytical Skills
Project Management
BMC Remedy
SharePoint
Help Desk Implementation
Help Desk Support
Windows 7
Microsoft Office
ITIL v3 Foundations Certified
CompTIA Security+
Supervisory Skills
Cisco Call Manager
KPI Reports
Knowledge Management
Problem Management
Queue Management
Customer Service
Ebony Williams Summary
Ebony Williams, based in Bakersfield, CA, US, is currently a Director of IT at Bakersfield College. Ebony Williams brings experience from previous roles at The City of Bakersfield, California State University, Bakersfield and Yum! Brands. Ebony Williams holds a 2009 - 2010 Master of Business Administration (M.B.A.) in Project Management @ Florida Institute of Technology. With a robust skill set that includes Leadership, New Business Development, Research, Analytical Skills, Project Management and more. Ebony Williams has 2 emails and 1 mobile phone numbers on RocketReach.
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