Ebony Sumner Email & Phone Number
Customer Care Manager @ LimeLife by Alcone
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Ebony Sumner Location
- New York, NY, US
Ebony Sumner Work
- Customer Care Manager @ (April 2019 - Present)
- Team Lead Support @ (August 2018 - April 2019)
- Customer Care Agent @ (May 2017 - August 2018)
- Customer Service Representative @ (February 2016 - May 2017)
- Women's Contemporary Sales Professional @ (August 2015 - February 2016)
- Wardrobe Consultant @ (March 2015 - September 2015)
- Supervisor @ (August 2014 - March 2015)
- Customer Care Representative @ (January 2013 - October 2013)
- Cashier @ (November 2007 - November 2008)
Ebony Sumner Education
- Johnson & Wales University
Bachelor of Science - BS (Fashion Merchandising)
2008-2025 - Newburgh Free Academy
High School Diploma (Liberal arts)
2005-2008
Ebony Sumner Skills
- Teamwork
- Negotiation
- Refunds
- Writing
- Phone Manner
- Loyalty Programs
- Cross-functional Communication
- Self-Management
- Resolutions
- Brand Loyalty
- Attention to Detail
- Handbags
- Accessories
- Sales Target Management
- Client Relations
- Written Communication
- Relationship Development
- Communication
- Microsoft Office
- Training
- Leadership
- Analytical Skills
- Customer Satisfaction
- Merchandising
- Inventory Management
- Retail
- Customer Service
- Retail Sales
- Inventory Control
- Visual Merchandising
- Loss Prevention
- Fashion
- Microsoft Excel
- Microsoft Word
- PowerPoint
- Trend
- Social Media
- Sales
- Time Management
- Trend Analysis
- Styling
- Social Networking
- Apparel
- Talent Management
- Social Media Marketing
- Public Speaking
- Brand Partnerships
- Communication Training
- Contact Centers
- Cross-Selling
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service Management
- Customer-Focused Service
- Data Analysis
- Decision-Making
- Easily Adaptable
- Fashion Retail
- Fashion Styling
- Garment Care
- Internal Communications
- Interpersonal Relationships
- Key Performance Indicators
- Luxury
- Multitasking
- Operational Excellence
- Operations
- People Management
- Product Knowledge
- Project Management
- Reporting & Analysis
- Resiliency
- Retail Math
- Sales Performance
- Team Development
- Visual Standards
- Zendesk
Ebony Sumner Summary
- Ebony Sumner, based in New York, NY, US, is currently a Customer Care Manager at Limelight by Alcone. Ebony Sumner brings experience from previous roles at Limelight by Alcone, Unique Settings of New York and Saks Fifth Avenue. Ebony Sumner holds a 2008 - 2025 Bachelor of Science - BS in Fashion Merchandising @ Johnson & Wales University. With a robust skill set that includes Teamwork, Negotiation, Refunds, Writing, Phone Manner and more. Ebony Sumner has 2 emails and 3 mobile phone numbers on RocketReach.
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