EBI.AI Information

Create your company’s first AI powered customer assistant in minutes and start delighting customers 24/7. EBI.AI is radically transforming what great customer service looks like. Our AI Studio can turn your existing website URL into a fully compliant and accurate customer assistant in minutes, with live chat and integrations included as standard. We’re already helping over 7,000 business worldwide achieve: 👉 lower cost per enquiry £5 to 5p* plus 80% reduction in support costs 👉 increased CSAT and faster resolution 👉 immediate, automated responses that can handle 60-90% of all enquiries (sector dependant) 👉 more time for higher value tasks 👉 truly global conversation in +130 languages Founded over 20 years ago, EBI.AI are a UK based technology company and one of IBM Watson’s first European partners. Our mission is to help businesses of every size benefit from the power of AI.