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eBD ALCATEL-LUCENT Chile uses 2 technologies like Genesys, and NICE Systems. View eBD ALCATEL-LUCENT Chile's complete Tech Stack.

eBD ALCATEL-LUCENT Chile Customer Management Technology

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

eBD ALCATEL-LUCENT Chile IT Security Technology

NICE Systems is an Israel-based company specializing in telephone voice recording, data security, and surveillance.
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