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Rasa is an enterprise platform for building and operating AI agents across chat and voice channels. Organizations use Rasa to orchestrate complex, multi-step conversations, integrate AI agents with core business systems, and run them reliably in production environments.
Rasa supports long-running interactions that span channels and systems. The platform enables consistent agent behavior as conversations evolve, including escalation, recovery, and coordination across workflows. This allows enterprises to deploy AI agents that align with operational requirements rather than isolated use cases.
Designed for large-scale deployments, Rasa supports secure operation across cloud and on-prem environments and integrates with existing data, APIs, and tooling. Enterprises adopt Rasa when they need control, scalability, and governance for AI agents supporting critical customer and employee interactions.
Rasa was founded in 2016 and is privately held. The company is backed by Accel, Andreessen Horowitz, Basis Set Ventures, PayPal Ventures, and StepStone Group.
Voiceflow is the AI agent platform for CX owners.
Companies deploying AI customer experiences today face a bad set of options: hand the whole thing to a managed-service vendor, wait for a legacy suite to modernize, or drop it on engineering and hope nothing breaks — three different ways of renting your customer experience from somebody else.
We think your CX is a proprietary asset. You should own the interactions you deliver, the outcomes you drive, and the technology behind both.
Voiceflow gives CX and product teams one place to build, test, deploy, and improve AI agents across voice and chat. Your engineers get headless APIs and MCP for backend routing and architecture, while your CX team designs in an intuitive build interface with complete control. With a robust observability suite, either side can trace exactly what happened when an agent does something unexpected.
What that looks like in practice:
• AI agents that orchestrate both generative reasoning playbooks and deterministic workflows, so refunds and billing changes never get improvised
• Connections to the CCaaS, ticketing, CRM, telephony, and model providers you already run, with no migration required
• Pricing based on compute instead of "resolutions," so your costs track real usage rather than a vendor's margin
CX teams at Turo, GetYourGuide, StubHub, Superloop, and Trilogy run high-volume support on Voiceflow, hitting 80%+ automation rates across more than 100 billion tokens processed.
Renters stay tied to someone else's roadmap, pricing, and results. Owners compound every workflow they build, every skill their team picks up, and every model they swap in.
The future belongs to the owners. Book a demo at voiceflow.com