Earlene Smith Email & Phone Number
Technical Product Manager @ ServiceNow
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Earlene Smith Location
- Bailey, CO, US
Earlene Smith Work
- Technical Product Manager @ (December 2023 - Present)
- Artizen Consultant, CLM Functional Lead, DT and Product Engineer @ (February 2023 - December 2023)
- Artizen Consultant, Product Engineer and Associate Functional Lead @ (April 2022 - February 2023)
- IT Manager @ (October 2021 - March 2022)
- Staff Business Analyst @ (May 2021 - October 2021)
- Business System Analyst II - Omni Channel Operations @ (April 2020 - August 2020)
- Program and Project Manager II @ (December 2012 - April 2020)
- Program and Project Manager II @ (March 2005 - December 2012)
- System Analyst and Program and Project Manager @ (March 2000 - January 2005)
- Marketing Manager - Mid-Atlantic Region @ (July 1999 - March 2000)
- Process Manager and Training Development (Technical Writer) @ (February 1998 - July 1999)
- Carrier Command Center - Analyst @ (June 1996 - February 1998)
- Business Sales Representative @ (March 1995 - June 1996)
Earlene Smith Education
- Drury University 1989-1993
Earlene Smith Skills
- Telecommunications
- Program Management
- Call Center
- Project Management
- Process Improvement
- Customer Experience
- Wireless
- Cross-functional Team Leadership
- CDMA
- Customer Satisfaction
- Software Documentation
- Visio
- Business Analysis
- Customer Retention
- Team Leadership
- Requirements Analysis
- QuickBase
- Microsoft Applications
- Troubleshooting
- PMP
- Call Centers
- Management
- Vendor Management
- Integration
- Contact Centers
- Wireless Technologies
- Business Process Improvement
- Social Media
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Cross Functional Team Leadership
- Training
- Customer Service
Earlene Smith Summary
- Earlene Smith, based in Bailey, CO, US, is currently a Technical Product Manager at ServiceNow. Earlene Smith brings experience from previous roles at ServiceNow and DISH Network. Earlene Smith holds a 1989 - 1993 Drury University. With a robust skill set that includes Telecommunications, Program Management, Call Center, Project Management, Process Improvement and more. Earlene Smith has 3 emails and 5 mobile phone numbers on RocketReach.
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