Earl Wright Email & Phone Number
Sr. Director, Global Support Operations
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Earl Wright Location
- Cary, NC, US
Earl Wright Work
- Sr. Director, Global Support Operations @ Smartsheet (August 2024 - Present)
- VP Product Operations and Excellence @ (January 2021 - December 2023)
- VP Global Support @ (December 2016 - January 2021)
- VP Enterprise Support @ (May 2015 - December 2016)
- VP Customer Success, CertCapture @ (May 2014 - May 2016)
- VP, SIP and UC Services @ (August 2012 - May 2014)
- VP, Operations @ (March 2010 - August 2012)
- VP, Network Services @ Covad Communications (March 2007 - March 2010)
- Director, Enterprise Business Architecture @ Covad Communications (May 2005 - March 2007)
- Manager, VoIP Customer Support @ Covad Communications (April 2004 - May 2005)
Earl Wright Education
- University of Virginia
BA (Rhetoric and Communications Studies)
Earl Wright Skills
- Business-to-Business (B2B)
- Call Centers
- Cisco Technologies
- Cloud Computing
- Coaching
- Communication
- Computer Network Operations
- Consumer Behavior
- Cross-functional Team Leadership
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Center
- Enterprise Architecture
- Enterprise Software
- IP
- IT Operations
- Integration
- Key Performance Indicators
- Leadership
- Managed Services
- Management
- Network Operations
- Networking
- Operational Excellence
- Operations
- Outsourcing
- Presentation Skills
- Problem Solving
- Product Management
- Reporting
- SaaS
- Skill Development
- Software
- Software Industry
- Solution Selling
- Strategic Partnerships
- Strategic Planning
- Support Management
- System Performance
- Team Leadership
- Team Management
- Technical Support
- Telecommunications
- Unified Communications
- Vendor Management
- Vendor Relations
- Vendors
- VoIP
- Wireless
- Mobile Devices
- Network Security
- SIP Trunking
- ATM networks
- SIP
- Telephony
- Go-to-market Strategy
- Network Architecture
- Technology
- Communications
- Sales
- Support
- Cross Functional Team Leadership
- Go to Market Strategy
- VA
- Wireless Technologies
- Services
Earl Wright Summary
- Earl Wright, based in Cary, NC, US, is currently a Sr. Director, Global Support Operations at Smartsheet. Earl Wright brings experience from previous roles at Avalara. Earl Wright holds a BA in Rhetoric and Communications Studies @ University of Virginia. With a robust skill set that includes Business-to-Business (B2B), Call Centers, Cisco Technologies, Cloud Computing, Coaching and more. Earl Wright has 1 emails and 1 mobile phone numbers on RocketReach.
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