Eamonn O'Connor Email

Sr. Director Enterprise Workforce Strategy and Transformation @ ServiceNow

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Eamonn O'Connor Location

Ireland

Eamonn O'Connor Work

2025 - now Sr. Director Enterprise Workforce Strategy and Transformation @
2021 - 2025 Global Lead Workforce Management @
2020 - 2021 Manager of Workforce Management, Global Operation @
2019 - 2020 Senior Capacity Planning Manager @
2018 - 2019 BI Reporting Manager @
2017 - 2018 BI Business Partner Manager @
2014 - 2017 BI Business Partner - MIS Finance @
2011 - 2014 Customer Base Analyst @
2011 - 2011 Senior Customer Operations Analyst @
2010 - 2011 Workforce Manager (WFM) @
2006 - 2009 Forecasting and Scheduling Analyst @
2005 - 2006 WFM Coordinator @

Eamonn O'Connor Education

Cardinal Stefan Wyszyński University, Warsaw
(Polish Studies)
2011 - 2011
Trinity College, Dublin
(Polish Studies)
2010 - 2011
Technological University Dublin
B.Sc. M.Sc. (Strategic Management)
1999 - 2004

Eamonn O'Connor Skills

Customer Experience
Stakeholder Management
Human Resources
Call Center
Customer Retention
Forecasting
Customer Satisfaction
Telecommunications
Negotiation
Vendor Management
Team Management
Team Leadership
Resource Management
ERP
Workforce Management
Microsoft Word
Contact Centers
Change Management
Sla
Project Planning
Budgets
Management
Project Management
Outsourcing
Call Centers
Service Delivery
Recruiting
Analysis
Performance Management

Eamonn O'Connor Summary

Eamonn O'Connor, based in Ireland, is currently a Sr. Director Enterprise Workforce Strategy and Transformation at ServiceNow. Eamonn O'Connor brings experience from previous roles at TikTok, Facebook, Amazon Web Services (AWS) and Primark Stores Limited. Eamonn O'Connor holds a 2011 - 2011 Cardinal Stefan Wyszyński University, Warsaw. With a robust skill set that includes Customer Experience, Stakeholder Management, Human Resources, Call Center, Customer Retention and more. Eamonn O'Connor has 3 emails on RocketReach.

Eamonn O'Connor Emails

Found 3 emails

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